WhatsApp Headquarters - Menlo Park, California

WhatsApp Headquarters

Located at 1601 Willow Rd, Menlo Park, CA 94025, WhatsApp Headquarters is the corporate office for the world's most popular messaging app. With a website that offers extensive information about the company's features, security practices, and customer support, WhatsApp has become a staple in global communication.

Specialties

• Corporate Office

Other Points of Interest

• Wheelchair Accessible Entrance
• Wheelchair Accessible Parking Lot

Opinions and Reviews

This company has received 626 reviews on Google My Business, with an average opinion of 3.5/5. While the messaging app itself is widely loved by users for its simplicity and efficiency, the customer support has been criticized for being unresponsive and automated.

One common complaint among users is the lack of timely assistance when they face critical issues such as blocked accounts or inaccessible features. Many have reported sending multiple emails to support, only to receive automated responses, which can be frustrating, especially when the problem is urgent.

Recommendation

For anyone seeking assistance or information about WhatsApp, it is recommended to first visit the official website. The website offers extensive resources, including FAQs, security guides, and contact information for the corporate office.

If you are unable to find the answers you need online, consider reaching out to the WhatsApp Headquarters directly. While the customer support may not always be as swift or personal as some would like, the company's commitment to providing a secure and reliable messaging platform remains unwavering.

👍 Reviews of WhatsApp Headquarters

Pudina G.

4/5

My WhatsApp is blocked. Says my number is banned. I keep sending emails to support and no one responds. They keep sending automated messages. Can you please look into this issue? It is urgent

Marofa S.

1/5

My account got compromised I am also trying to recover and contact support they are so unprofessional even they don’t respond to your email and they do not have any contact number I am so confused 🥵
This number called me and I got compromised.

Abbas A.

1/5

Whatsapp is not logging in .whenever we are logging in to WhatsApp.the problem of you need the offlcaial WhatsApp to log in is coming my request to the WhatsApp team in to flex this problem of WhatsApp.thanks

Mary S.

1/5

It's now one month being banned I always got sms from you that system flagged me out accidentally we apologize but I can't access account and two months ago my account was hacked and I reported to this team immediately instead of helping is to ban me and yet you have all my datas am worried beacuse this app doesn't take care of people's datas restore app to me I submitted almost 30 emails it's all in vain.

Izi E.

4/5

Very good but sometimes I try to go to locked chats but it does not show

Ofana I.

3/5

I don't really understand what is going on now every month i will be ask to update my app with more and increase is data consumption and you will be ask to delete some app to enable you update the WhatsApp as if is only WhatsApp we are depends on, more than two Weeks now i don't have access to my WhatsApp account just because of updating.

mani K.

1/5

I am almost trying to reach your side but no response I am so many emails your contact support but no response can please help me my number banned almost 6 days complete I am not doing anything wrong but my number was banned can you please help me

Suresh C.

1/5

No one for me too contact to fix a problem on what’s app. They banned my number and I sent 10+ mail but I didn't get 1 reply how can you be careless I have many details & documents on WhatsApp in chats my support I'd number 921017472568173 #whatsapp support team look at