The Salvation Army Family Store and Donation Center - Raleigh, North Carolina

radtech

Seriously!! These are nothing special. They're not collector glassware by any means. I see these type of glasses in almost every thrift store for a couple of bucks at most. How does salvation army justify charging this more per glass? As others have stated, it's cheaper to go to TJ Maxx of other retailers and pay full price for something that's unused.

Krissi F.

PLEASE END THE STAPLING OF TAGS. WOULD SPEND SO MUCH MORE MONEY HERE BUT YOU ARE KILLING THE QUALITY OF THESE NICE BRANDS... SEE PICS. L.L. Bean now with hole in the sleeve.. one wash and it'll spread. Revisited this store and reduced the ratings to 1 star. Someone is DOUBLE STAPLING THE TAGS TO THE CLOTHES. I spent $144 in one visit. Some of my items were $4.99 each. I get home and realize half of the items are ruined from staples. Not only that, but that kind of lazy, incompetence is gonna destroy someone's washing machine if they miss a few. I love this store but took me OVER AN HOUR AND A HALF TO UNDO THE STAPLES! 3 large bags of items... all stapled! 2 in each item. Some items were even zip tied. Please fix this immediately. If all sales are final, and this is how clothes are going to be tagged, I will donate and purchase elsewhere. Never seen something so ridiculous in my life. Loft, Ann Taylor, Coldwater Creek items destroyed... I am in such shock that someone would think to do this. Have a little more integrity. This thrift shop has the best deals but they aren't the best of they all have holes in them. They have limited space for a lot of furniture but the pieces they do have are pretty nice. The clothes are a little disorganized but we were there at the end of the day. *Note that they do close at 5pm.* Contacted the store about the staples. No apology or concern. Said they do this because the tags would come off or people would try to switch prices. Offered to find them some tag guns. There must be another solution. They won't be changing their ways anytime soon. Until then, we are gonna visit elsewhere. Sadly.

Miranda L.

I do not recommend this store. Multiple items had unrepairable damage that was hidden by the tags. One had bleach spots that were behind the tag. They attach tags with STAPLES. So you have to dig out the staples with your fingers and everything you purchase now has holes from the staples. Way too overpriced also! Plenty of other thrift stores in the area that go to other good causes. I won't make the mistake of shopping here again.

Nichole W.

I’ve enjoyed shopping here for years, but lately the parking situation has become so frustrating. You can’t even pull into the lot to check for a spot without possible getting stuck bc of cars that park along the curb of the entrance. Half the spots have been made employee parking, which I fully understand, but most times I see that many of them are empty. It’s a pain to take the time to drive out here only to turn back around bc of parking.

Also please stop stapling tags on the clothes. It ruins them and are a hassle to take off. A clothes tag gun and supplies would be worth the investment or just make a general pricing for items.

Clarissa D.

The cashier that “helped” us was unnecessarily rude. We were trying to ask her questions to get clarification on some things to which she just completely blew us off, told us to speak to a manager because “she just worked there.” As a result of her hostility and blatant disrespect, I asked what her name was…which she ignored me. I had to ask her four separate times before she responded with “Lena” and I doubt that’s even her real name. I’m am extremely disappointed in the lack of common decency this woman displayed. However, the manager on duty was VERY helpful and offered us the answers this cashier should have been able to explain. It might be an option to not have this woman as one of your front end employees if this is how she chooses to uphold herself in a customer oriented job.

Debbie Y.

This place has a good selection of clothing but they staple the price tag on the sleeves. I would think the price tag should be attached to the clothing tag as much as possible. It ruined the sleeve of the crewneck I bought.

Ellen R.

I absolutely love this store! I have found so many items from famous brands and in such good condition! And surprise was the 50% off certain colored tags! That was so awesome! I will definitely be back again.

Oh I love the way you hang the pants cause you can see the size without much effort!

C M. (.

I regularly donate here. The folks overall are nice.
They are doing good helping people and families.
Many are having a real hard time these days.
2024 is almost over this nightmare of Joey bribes coming to a close.