Staples - Temecula, California

edwin G.

I had the pleasure of experiencing outstanding service from Mr. Andrew Kimbrough at the Staples Temecula Print Center on December 5th. Here’s what happened:

I had a last-minute request to print retirement programs and QR code prints on a big board for my retirement ceremony, which was the next day, December 6th. After visiting a local UPS store and the Staples Haun branch, I was feeling quite stressed.

First, I visited the local UPS store in Hancock Avenue, Murrieta. Unfortunately, they could only print the template I provided and were unable to staple the programs. Additionally, their prices were higher than what I eventually paid at Staples. This initial stop left me concerned about finding a solution in time.

Next, I went to the Staples Haun branch. Despite having at least two personnel available, they told me they were too busy to complete my request on the same day. They mentioned that nearby Staples branches in Murrieta and Lake Elsinore were closed, making them busier than usual. They didn't even ask to see how simple my request was, which was disheartening.

Feeling increasingly anxious, I called the Staples Temecula branch and was advised to stop by and see the Printcenter department. Upon arrival in mid-afternoon, I met Andrew Kimbrough. He immediately took the time to understand my needs and the urgency of my request.

Andrew proceeded to get things done efficiently. He printed all 60 copies of the program, guided me through the process of submitting a request to print and laminate the QR codes, and completed the job past his work schedule, finishing around 5 p.m. His dedication and exceptional service made a stressful situation much easier to handle.

As a new customer, a local resident, and a veteran who served in the Marine Corps for over 25 years, I was thoroughly impressed with Andrew's commitment to helping me. He really went above and beyond, and I am incredibly grateful for his assistance.

Thank you, Andrew, for your exemplary service!

Henry R.

Had a very welcoming experience during my first visit with Andrew at the printing center. He worked with me to understand what I needed and was able to multitask between multiple customers very well. Wonderful customer service and attitude!

Linda T.

Staples Temecula made it easy to find what I was shopping for. They are intent on being sure you found what you needed and was happy with your purchase. I also like the rewards program which makes me feel like I am saving money. Thank you Staples!

Robyn K.

I was only there to drop off an Amazon return. It was fast, easy and th4 guy was friendly. The store itself seemed clean and staff was friendly and greeted me upon entering

Robert J.

Staples is the only place to do for your office needs. Don't waste your time going anywhere else. These guys are the best. So courteous and helpful at all times. Cannot go wrong there.

Posh_CZ

Great service by the print staff! I got my Christmas cards printed at the Temecula store and I couldn’t be happier with the turn out. It’s hard to find friendly staff that is actually happy and willing to help and they’ve got it here! Thank you!

dvanselus

Great local store. It is normally stocked well. And when I cannot find an item in the store, it is easy to order online and either get what I need in an hour or have it shipped.

Ken S.

This location was great, especially with Vanessa’s assistance at the checkout. Her proactive knowledge of discounts and personalized assistance was great!