Spectrum Association Management - San Antonio, Texas

Melissa Bishop

Our Community Manager. Jessica, is awesome! With her help we were able to host our first community event last month. From explaining guidelines, to coordinating deliveries and pick-ups, we definitely felt like a priority!

Jessica Narramore

I was in a bind with needing access to my clubhouse for an upcoming reservation. Annmarie was a lifesaver, getting my issue addressed quickly and accurately. She took so much stress off my shoulders! Thank you, again, for your responsiveness and quick assistance!

Adrena Lewis

Thank you to Shelley and the rest of the team at Spectrum Association Management. What a breath of fresh air. I submitted a home improvement request on a Monday and it was approved on a Tuesday. I've worked with multiple HOA's over the past several years and I must say, this was the quickest, most thorough, most friendliest and professional I've seen in a while. Thank you so much for taking the time to walk me through the process as quickly as you did. Sending you many blessings.

dy lane

4.5 stars for overall experience. 1/2 star taken off because the app isn't as intuitive as it should be. Getting access to a "live" individual was a bit cumbersome via the app (only option), but once an email thread was started, communication was great. I needed assistance with getting an error resolved with my login/account (Katelyn immediately knew what to do), and I had questions regarding renting our community center (Annmarie assisted with this and my followup questions). Both individuals communicated well and in a timely manner. Thank you!

Cindy Gray

I had an excellent experience receiving help. The assistance Annmarie Stairhime, provided was clear, professional, and amazing.
I can't express how grateful I am for the thoughtful assistance I received in addressing my concerns. The support was not only knowledgeable but also empathetic, making me feel heard and understood throughout the process. Every response was tailored to my specific situation, offering practical advice that helped me navigate through challenging issues. This level of care and attention made a real difference. It truly exceeded my expectations! Thank you Amy!

Frank Garcia

I am incredibly grateful for the exceptional assistance provided by Angela Jones in addressing my concerns within our neighborhood. Angela showed genuine attentiveness and took the time to listen to every detail of the issue. Angela's dedication to our community’s well-being is evident, and I feel fortunate to have such a committed individual representing us. Thank you, Angela, for going above and beyond to make our neighborhood a better place to live!

Anita Howe

Vanessa is very conscientious and always returns my emails or calls promptly. She is proactive in scheduling so that we meet our deadlines. She is always professional and at the same time, she is kind and a good listener who genuinely wants to understand and find a solution to any challenge.

Anne Combs

Absolutely abhorrent HOA that puts bandaids over issues and hires cheap workers who in turn do cheap fixes that don't last. Our neighborhood (The Woods at TRP) has one tiny pool for a huge community, with new homes being added monthly. The pool and parking lot alone, is not big enough for all the residents. .

That's literally the only amenity we have, and it's not maintained. The entire summer (literally) our pool has been every shade of green you've ever seen. There have been days it looks a tad *less* like a biohazard and I've seen people swimming in it. I really question the smarts there, but I get it. It's HOT. People want to swim. We are paying hundreds a year for a pool that could have it's own new strain of ebola, by now. After MONTHS of our neighbors pressing on the HOA to fix the issue, they tell us they've hired a new company. For a few weeks we were thinking it was improving, but no. The progress has been anything but uphill and today the pool is greener than a dollar bill.

It's absolutely frustrating and infuriating, that the only amenity we have, is unusable and literally poses a HEALTH RISK. We pay you for this? Why exactly. But they are more than happy to ignore that issue and instead give citations, because God forbid a tree branch being too long.

Avoid any neighborhoods with this HOA. They'll bleed you dry and never fix anything. There are other neighborhoods i in the surrounding area, that pay less to their HOA but have 5x better amenities and they can actually use them because they're CLEAN. I guess Spectrums standards are on the floor of our green pool, some where.