Southern California Sunrise Recovery Center - Mission Viejo, California

Sylvia S.

My son just completed a 30 day program at SoCal Sunrise and we could not be more pleased. Andrew, Shannon and Ally as well as all of the staff were incredibly kind, patient and supportive. The entire team is vested in the recovery of their residents and encouragement is given every step. If my son had a rough day, one of the staff members was right along side to motivate my son to keep going. He felt supported and heard, I am so grateful to this team. Highly recommend for anyone or a loved one who needs this type of program. Thank you thank you!

Hyun P.

My son was at this facility for about 45 days and discharged recently. The staff were kind and efficient and took care of everything he needed on time. Specially, Andrew (project manager) and Shannon (case worker) tried to find a right place very hard as a aftercare program for my son even though it passed over scheduled discharging date. They were responsible and reliable.

Thanks for your work ! Andrew and Shannon !!

Aaron R.

I recently stayed at this facility, I wanted to express the efficiency and all around support the Admin faculty and Caregivers provided. Admission was a breeze I spoke with Mabel Macias and was in within a weekend to start treatment. My first contact was Nice Chad, this Gentleman went above and beyond to make my transition to sobriety too easy! If you ever are so lucky as to have him make his signature biscuits & gravy..write down the recipe! Along side him was the night attendant Nick, proper gentlemen and more than qualified to assist you in the right direction! The entire staff were all around easy to approach and eager to help if your ready to take that leap of faith.
I highly recommend it and wish anyone that reads this good luck!

Audrey F.

Being here almost a week the staff and my sober sisters have made me feel safe and accepted. From the moment I walked in sobriety as been put first and my mental health has been respected and been cared for. Thank you to the amazing staff for providing such a great detox and recovery center! I hope to never see you again but I’d definitely send anyone I cared for or even just wanted the best for to this facility.

Angela M.

I was discharged from SoCal Sunrise two days ago after my 4 and a half week stay in the womens mental health house. I have so many good things to say about this facility. The staff made my stay such a great experience. Raze (Rose) is the most gentle and sweetest soul you’ll ever meet. She has the glow and warmth of the sun and puts her all into being a wonderful support. Anyone would be lucky to meet her at any point in their life. Amanda (the case manager) is such a sweet being. She’s wonderful at her job and a wonderful friend while I was there. She takes her job seriously and does everything in her power to help put you on the right track for after treatment. Mina is like a second mother- she cooks wonderful delicious dinners and creates joy in the house every night she’s there. I have so many more I could name- Alina, K, Anothony- the list goes on and on. Thank you to everyone for guiding me on my journey through treatment. I highly recommend anyone to this facility.

Tyler

TLDR: Avoid at all costs. Promised mental health care was completely absent during my 48-hour stay, marked by negligence and unprofessionalism.

Initial Expectations: I sought help for panic attacks, agoraphobia, and generalized anxiety disorder. The intake process seemed promising, with assurances of regular therapy, meals, experienced staff, and a structured schedule. Unfortunately, these promises were unmet.

Arrival: Contrary to promises, no psychiatrist or case manager welcomed me. Instead, I faced disorganization and a triggering environment reeking of tobacco smoke.

Staff and Environment: The staff, termed "techs," lacked medical training and were primarily tasked with basic monitoring and meal preparation. The promised group therapy sessions never happened. The staff's unprofessional behavior included constant phone use, internal conflicts, derogatory remarks about residents, and ignorance about conditions like agoraphobia.

Location and Living Conditions: The Sabina location was substandard. The house was dirty, with inadequate facilities like threadbare towels, limited hot water, and pervasive smoke odor. The only entertainment was a TV with limited access, and the house was under constant surveillance, except in private areas.

Resident Demographics: The residents were primarily state-ordered ex-convicts, contributing to an uncomfortable atmosphere. The lack of activities and social engagement left me feeling isolated and anxious.

Food: Despite promises of three daily meals, food availability was scarce, and staff reluctance in meal preparation was evident. The lack of basic kitchenware further complicated matters.

Therapy: I did not meet my assigned therapist. An encounter with another therapist, albeit helpful, revealed that the promised frequency of therapy sessions was overstated.

Sleep Quality: Frequent checks by staff using flashlights disrupted sleep, compounded by uncomfortable bedding and unclean rooms.

Conclusion: My experience at Socal Sunrise was distressingly far from what was promised. The facility's approach to mental health care was severely lacking, characterized by an unprofessional staff, poor living conditions, and a complete disregard for client wellbeing. I strongly advise against this facility based on my experience.

Collin S.

If you’re considering treatment and are thumbing through reviews to get a feel for anyplace, I can tell you with certainty that CSC is the place! From the moment I arrived at the Alcazar house which is their detox facility Angelique, and Lacy put me at ease. As I got a few days under my belt and conversed with all staff about serious issues like my treatment and other general talk. I found humor as my best friend to pass the time.Speaking of honor I have to shout out my brother Dave who I had a bond in back and forth razzing that I hope helped him pass his time at work as much as it helped me pass my time in detox. My guy Jacob also was a night time staff member who kept it light and bearable through the first stage. If you have the courage and wherewithal to get through this stage you’d move into the residential phase. For me that was the Vanessa house. While there we engaged in group therapy, random outings ( if any body in ownership is reading this spending a few more dollars on some more creative outings would be my only constructive criticism) and for the most part bonding with my fellow peer clients I was lucky enough to have by my side. (Shout out Daniel, Kokil, And Eric stay strong my fellow 4 pack nugget boys!) While here I enjoyed some amazing culinary masterpieces from Britney, and jaw jacked With Cristian about anything under the sun. Typically day time staff would also include Cody my boy I’m sorry I know you were only doing your job, and Orion. Orion is 22 years young but tackles his sobriety and his job in groups as if he was in his mid thirties. Rose is also a tech I couldn’t quite figure out her schedule though lol she’s all over the place, like the SCS rover…thanks for always listening to my rants! As night time would approach my dude Michael would arrive. He was super thorough in getting us dinner, facilitating phone calls and the unenviable task of passing out meds. Thanks my dude! Other night time staff at Vanessa included Erin, and Yesella. Erin brought us some special deserts and refreshments for NYE thanks for that! Yesella was on staff for my last night and was nice enough to lend her ear as I’m a serial blabber, thanks for listening I appreciate all of you guys. I can’t forget Benny the butcher, who does a lot of tasks for SCS our healthy back and forth verbal jousting was super fun! My therapist David was along for my whole ride and was a valuable resource who I felt at ease opening up to. Lastly I owe a debt of gratitude to Chad who was my case manager, He placed me at Tres Vistas my IOP, and also led what I felt were the most helpful groups. Chad I can say now you should insist a little harder that clients accept this phase of recovery as at first I was skeptical. I’m closing if you’re really considering recovery SSC was a god send for me, and I’d stake my life on vouching for them as a Company, and a gift. Thanks you guys for my recovery gift. I would also be remiss if I didn’t thank you guys for putting up with my shenanigans. If there was a review on clients I.e. Uber I’m scared to see what that would’ve looked like halfway through my stay lol.

Yoel

I was here for 37 days for mental health inpatient. The techs, specifically Cameron Anthony and Fadi, were incredibly kind and helpful in my process. My case manager, Heather, was beyond amazing. Between helping with my family and my future I would recommend her to anyone looking for substance abuse or mental health help.