Social Security Administration - Call for Service - St. Louis, Missouri

Introduction to the Social Security Administration – St. Louis Office

For individuals requiring assistance with Social Security benefits, claims, or general inquiries, the Social Security Administration (SSA) maintains a local office in St. Louis, Missouri. This office, located at 8800 Watson Rd #100, St. Louis, MO 63119, provides crucial services to the community. The SSA is a federal agency responsible for administering various programs, including retirement, disability, and survivor benefits. This particular office specializes in providing personalized support and guidance to those navigating the complexities of these programs. Individuals seeking information or needing to initiate a process should familiarize themselves with the available resources and procedures.

Location and Contact Information

The St. Louis office is strategically situated at 8800 Watson Rd #100, St. Louis, MO 63119. It’s easily accessible and designed to serve the needs of the local population. To contact the office directly, a dedicated phone line is available: 800-772-1213. This number connects individuals to SSA representatives who can answer questions, schedule appointments, and provide initial guidance. Furthermore, the official website, socialsecurity.gov, offers a wealth of information, online tools, and frequently asked questions. This website is regularly updated with the latest regulations and procedures.

Specialties and Services Offered

The primary specialties of this Social Security office are centered around the administration of Social Security programs. Specifically, they assist with:

• Retirement Benefits: Guidance on eligibility, benefit calculations, and claiming procedures.
• Disability Benefits: Assistance with applying for Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI).
• Survivor Benefits: Support for beneficiaries of deceased workers.
• Benefit Redeterminations: Reviewing and updating benefit information.
• General Inquiries: Answering questions about Social Security programs and policies.

Accessibility and User Experience

The office is committed to providing an accessible environment for all visitors. Notably, the entrance is wheelchair accessible, ensuring that individuals with mobility impairments can readily access services. The staff is trained to assist individuals with disabilities and provide accommodations as needed. Beyond the physical accessibility, the SSA strives to create a welcoming and supportive atmosphere for all visitors. The layout of the office is designed to facilitate navigation and minimize confusion.

Customer Reviews and Feedback

Currently, this Social Security office has 124 reviews on Google My Business, offering a valuable insight into the experiences of other individuals. The average opinion is 2.6/5. While the average score reflects areas for improvement, many reviews highlight the helpfulness of the staff and the completeness of the information provided. It's important to note that customer feedback is continuously monitored and used to enhance the quality of services. Suggestions and concerns are taken seriously and contribute to ongoing efforts to improve the overall customer experience. A deeper dive into the reviews reveals recurring themes regarding wait times and the complexity of the application process – areas the SSA is actively working to streamline.

Additional Points of Interest

Aside from its core services, the office also offers informational materials and resources to assist individuals in understanding their Social Security rights and responsibilities. Staff members are available to provide personalized guidance and support throughout the application and benefit determination process. The office maintains a commitment to transparency and accountability, ensuring that all decisions are made in accordance with established regulations and policies. Regular training sessions are conducted to keep staff members up-to-date on the latest changes and developments within the Social Security Administration. The office actively participates in community outreach programs, seeking to educate the public about the benefits and services offered by the SSA.

Recommended Information for Visitors

Before visiting the Social Security office, it's highly recommended that individuals gather relevant documentation, such as Social Security cards, birth certificates, and proof of income. It’s also advisable to have a list of questions prepared to maximize the efficiency of the visit. The SSA website, socialsecurity.gov, provides detailed information on the required documentation for various applications and services. Individuals should also be aware of appointment scheduling procedures, which can be done online or by phone. The office offers a range of resources to assist individuals in navigating the application process, including online guides and instructional videos. Moreover, understanding the specific requirements for their individual circumstances can significantly reduce the time spent at the office and expedite the benefit determination process. Finally, patience is key, as the SSA processes a large volume of applications and inquiries.

👍 Reviews of Social Security Administration - Call for Service

Chey W.

1/5

Came around 2:30pm and the doors was locked. Knocked on door for about two minutes before the rude ‘security guard’ finally came and said they have an hr wait and they are not letting no one in because they close at 4pm and by the time they handle the people waiting inside it would be closing time. Technically Your open till 4pm not 3:30 so more ppl could of came in or waited. Like I said nasty rude fake security. Get it together

Julia G.

5/5

Came into this office on a Thursday over lunch for my name change and the process was so easy! I checked in at the kiosk after my bag was searched by security, was given a number, and was called up after waiting maybe 3 minutes. I completed my name change application beforehand which helped speed up the process. The woman at the desk was super friendly, helpful, and efficient. I was in and out in less than 10 minutes! Will definitely be back to this location in the future.

Jonathan P.

1/5

Very disappointing!!!!
Why are there 4 windows, but has only one functioning, as multiple voices and laughs are being heard in the background? Why are we wasting tax dollars like this? What are the public officials doing about this unprofessionalism? Disgusting attitudes too!

Syed J. S.

1/5

Pathetic experience. Rude Security Guard. Supposedly you have to wait outside and you don't deserve to be let in while waiting for your turn. Only one person works inside. So if you'd like to ridicule yourself, better come as early as you can. They don't care. Even if you're here at 2:30 pm or 3 you'll barely make it.

Lynn S.

1/5

I went up to the Social security office. it was a horrible experience. Individuals were walking up to the agents without waiting their turn. Folks were making a public spectacle by yelling at the agents. The security guard had to ask one person to wait his turn, It was a disturbing display of people illustrating no patience to wait for their number to be called upon. There was NO sign posted in the front to advise people to wait to be called upon either. For the record the security deserves a raise he is doing the best he can trying to keep an eyes on the door and the over 30 ppl waiting to be seen by an agent.

May C.

3/5

I will gave 3 instead of nothing! Just to be fare to the lady who help everybody she's the only person who is nice. The security guard was so rude!! I came to him to asked just to make it sure if i got the right form.He gave me this nasty look and told me.. " You know how to read english right! " So Ignorant and Rude!

Neil B.

5/5

Last time I past this office it didn’t appear to be there any longer.

Vikki

1/5

I don't understand why this guy still even works there (Security Officer)?! He has 13 comments/reviews ALONE for this location which has brought them to a 2 point rating with reviews . He's A JOKE , and very rude to any/EVERY ONE !!! GET RID of him and watch those 🌟 's go up !!! 2nd time at this location and based off his attitude alone , MY LAST ! Thought it would be different from the 1st time here but nothing has changed but THE DAY ! Had to give at least one star to even post this but I guess that can go to the actually woman behind the window for her efforts 👌🏾