Ronald McDonald House at Stanford - Palo Alto, California

Ronald McDonald House at Stanford, located at 520 Sand Hill Rd, Palo Alto, CA 94304, United States, is a renowned family service center and non-profit organization that specializes in providing social services. This esteemed organization has received numerous positive reviews and has an average rating of 4.4/5 based on 40 reviews on Google My Business.

Characteristics

The Ronald McDonald House at Stanford offers great facilities that cater to the needs of its guests, including a wheelchair-accessible car park and entrance. This organization has a reputation for providing exceptional services and support, as reflected in the many grateful reviews from families who have stayed there during medical treatments and surgeries.

Location

Situated in the heart of Palo Alto, California, the Ronald McDonald House at Stanford is easily accessible and offers convenient access to nearby medical facilities, such as the Stanford Children's Hospital. Its prime location makes it an ideal choice for families who need a comfortable and supportive environment during challenging times.

Recommendation

If you or a loved one is facing medical treatment or surgery, considering the Ronald McDonald House at Stanford is highly recommended. With its top-notch facilities, wheelchair accessibility, and exceptional staff and volunteers, this organization provides the support and comfort needed during difficult times. To learn more, visit their website or contact them at 8333677642.

One satisfied guest shared, "We had the opportunity to stay during our son's surgery. The facility is clean and has great facilities. The staff, volunteers, and other guests were very helpful. Thank you." This review highlights the positive experiences that many families have had at the Ronald McDonald House at Stanford, making it an excellent choice for those seeking support during medical treatments.

👍 Reviews of Ronald McDonald House at Stanford

Kadir B.

5/5

We had the opportunity to stay during our son's surgery. The facility is clean and has great facilities. The staff, volunteers and other guests were very helpful. Thank you.

Julie C.

5/5

The Ronald McDonald House is a godsend they relocated me from Modesto to here before I had my baby so that way I could deliver here and my baby could be here to get to treat me he needed for his heart surgeries and to recoup after the surgeries this place is amazing they have wonderful resources they are a lot of help the staff here are amazing and they do a really lot for the families that are here and the support that they give the families is unreal I greatly appreciate them and thank you guys very much for everything you've done I'm still currently staying at the Ronald McDonald House and I've been here for about 2 months now and have a few more months ago and thank you guys so so very much I don't know what I would have done without this place cuz I couldn't afford to go back and forth for Modesto to Palo Alto twice three times a week so their life savers

Nicole

2/5

RMH is certainly a Godsend to patients and families of patients receiving care at Stanford. With that said, I have been really disappointed to see the lack of advocacy for their guests when it comes to the ongoing AC issue at RMH. The AC has been non-functional for two months. It is 90+ degrees in Palo Alto and many of the families staying at RMH have medically fragile children. The front desk staff have said “they are out here working on it every day” (not true) and “we don’t have AC in our offices either so we’re uncomfortable too.” I think these comments just show the lack of understanding that this issue is having on the guests. Working at a front desk is no comparison to trying to keep a newborn with congenital heart disease happy and healthy. If anyone was working on the AC at my home, every day, for two months and still hadn’t resolved the issue, I’d surely be making some calls on behalf of my family and I. Someone from RMH needs to take control of this issue for these patients. It’s unacceptable that they have to be so uncomfortable during an already trying and stressful time.

Kayla M.

5/5

We stayed here during our daughter’s surgery/recovery. We live in va, and a hotel would be extremely expensive. To have a place to stay while a child is going through a difficult time is a blessing. The kitchen always has food, The room was comfortable and clean. Kids activities and lots of places to sit and take quiet time if needed. Nice dinner served nightly. Not having to cook was nice- we were tired after spending days at the drs offices. Wash machines were mostly broken, so we had to go to a laundromat, but still less $$ than a hotel for sure. These places run on mostly donations and volunteers. Really very fortunate to be able to stay. They were running at full capacity, so we had to get a hotel and wait about a week to get a room

LeM S.

1/5

Racism & favoritism, all families do not get treated equally sadly… because Stanford LPCH is an absolute extraordinary hospital!
#mOmOfaHEARTWARRIOR!

Bryce G.

4/5

My wife and I had the opportunity to stay at the Ronald McDonald House Stanford after the birth of our daughter. We were so lucky to get a room here as we live so far away and commuting was out of the question and getting a hotel in the area would be crazy expensive. The house offers many amenities such as free laundry facilities, full kitchen setups to use when ever needed, Continental breakfast options daily, counseling services, and so much more. The thing that could use improvement is in the staffing department. I feel that the organization of the facility could use some improvement. Overall the RMHS is a great option for families.

Tiger M.

5/5

My family and I are very greatful for this place that we pretty much called our second home for 3 months while our baby was at lpch. We would not have been able to be with him by his bedside everyday waiting for the day we would get to bring him home. Very accomodated for us cause I had my baby 2 months early so we did not have time to plan for our stay but this house found us a room in less than 2 days we were very lucky and they provided a range of helpful guides to help make arrangements or classes and even pump rentals thank you thank you so much.I dont know what my family would have done without this place.

Cynthia C.

5/5

The RMH at Stanford has always helped my family with our lodging when my son has to see his doctors. We live over 500 miles 1 way to the Bay Area so having a safe, clean and comfortable facility to stay at makes all the difference in the world.