Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center - Laguna Hills, California

Address: 22971 Mill Creek Dr, Laguna Hills, CA 92653, United States.
Phone: 9494557055.
Website: redcrossblood.org
Specialties: Blood donation center, Blood bank, Blood testing service, Non-profit organization, Volunteer organization.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 33 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center

Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center 22971 Mill Creek Dr, Laguna Hills, CA 92653, United States

⏰ Open Hours of Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center

  • Monday: 12:15–7:30 pm
  • Tuesday: 12:15–7:30 pm
  • Wednesday: 12:15–7:30 pm
  • Thursday: 10:45 am–6 pm
  • Friday: 8:15 am–3:30 pm
  • Saturday: 7:45 am–3 pm
  • Sunday: Closed

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Introduction to the Red Cross Laguna Hills Donation Center

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The Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center stands as a vital community resource dedicated to ensuring a consistent supply of life-saving blood products. Located at 22971 Mill Creek Dr, Laguna Hills, CA 92653, United States, this center plays a crucial role in supporting local hospitals and emergency services. It operates as a non-profit organization and volunteer organization, relying on the generosity of individual donors to fulfill its mission. The center’s core functions encompass blood donation, blood banking, and blood testing services, all conducted with a commitment to safety and patient care.

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Contact Information and Website

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Individuals interested in learning more or scheduling an appointment can easily access relevant information through the following channels:

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Specialties and Services

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The Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center specializes in a comprehensive range of blood-related services. Specifically, they focus on:

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  • Blood Donation Center: Providing a safe and comfortable environment for blood donation.
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  • Blood Bank: Maintaining a secure inventory of blood products for immediate distribution.
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  • Blood Testing Service: Conducting rigorous testing to ensure the safety and quality of all donated blood.
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Accessibility and Amenities

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Recognizing the importance of accessibility, the center offers several facilities to accommodate all donors. Notable features include:

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  • Wheelchair-Accessible Car Park: Convenient parking available for individuals using wheelchairs.
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  • Wheelchair-Accessible Entrance: A fully accessible entrance for easy navigation.
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Feedback and Reputation

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The center has garnered positive feedback from its donors, reflecting a commitment to exceptional service. Currently, it boasts 33 reviews on Google My Business, with an average rating of 4/5. These reviews consistently highlight the helpfulness and courtesy of the staff, including individuals like Cherrie, who were praised for their gentle demeanor and assistance. The ease of appointment scheduling through the Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center app is also frequently mentioned as a positive aspect. While some donors experienced minor scheduling challenges initially, the staff demonstrated flexibility and promptly addressed these issues, ensuring a satisfactory donation experience. The facility is perceived as clean, welcoming, and staffed by dedicated professionals.

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Donor Experience and Scheduling

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The donation process itself is generally reported as straightforward and efficient. Many donors appreciate the opportunity to choose specific blood types, such as Power Red, though some have noted instances of initial scheduling limitations. However, the staff’s willingness to accommodate individual needs and reschedule appointments has been consistently lauded. Early arrival at the center is often recommended, and staff members have been known to adjust their schedules to accommodate donors who arrive ahead of their scheduled appointments. The appointment scheduling app proves to be a resourceful tool for donors, simplifying the process and granting them control over their donation timings. The center’s responsiveness and dedication to donor comfort contribute significantly to a positive first-time experience, as evidenced by many initial donors’ enthusiastic feedback.

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Supporting the Community

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The Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center is more than just a facility; it’s a vital part of the Laguna Hills community. By donating blood, platelets, or plasma, individuals contribute directly to saving lives and supporting patients in need. The center’s operations rely heavily on the generosity of volunteers and donors, highlighting the power of collective action in addressing critical healthcare needs. The center’s existence underscores the importance of regular blood donations in maintaining a sufficient supply for local hospitals and emergency services. It exemplifies a volunteer organization’s commitment to public health and well-being.

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"summary": "The Red Cross Laguna Hills Donation Center is a vital community resource providing blood donation services with a 4/5 average rating, emphasizing accessibility and donor-friendly support.",
"keywords": "Blood donation, Laguna Hills, Red Cross, Plasma, Platelets, Donation Center, Healthcare",
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"quality_score": 8,
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"language_used": "en"
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👍 Reviews of Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center

Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center - Laguna Hills, California
SuperEDD
5/5

Hi everybody !!🧑‍🔬🧑‍⚕️

It was easy schedule appointment by Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center app 🧑‍🔬🧑‍⚕️.

Unfortunately I'm not properly scheduled, because first time needs just blood donation 🩸🩸🩸,

(I selected Power red ( not properly))

The employees of this labwas so polite, they reschedule my appointment.

By the way I came so early before 1  hour.

They found time  for me.

This is was my first experience .🩸🩸🩸

Thanks Cherrie for helping ( she was so nice and gentle)

Thanks again for perfect service

🩸🩸🩸🧑‍🔬🧑‍⚕️🧑‍🔬🧑‍⚕️

Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center - Laguna Hills, California
E.K.
2/5

I set up an appointment to give platelets. The volunteer at the front desk was less than polite. When they started trying to find the veins in each arm, they had a lot of difficulty in finding a good vein on my left arm. The young man had two others check and apparently there was a network of smaller veins that were criss crossing or otherwise interfering with getting the proper access to the correct one. They were making a good effort to try and find it, but after awhile, I started getting nervous about how bad the whole process of even getting me hooked up was going and so I declined to try to give the platelets as now I was just too uncomfortable with everything not going smoothly. When I exited, I passed the staff that I had interacted with during this attempt to extract platelets. I thanked them for their time and effort as I passed by. They seemed to be very rude and distant with me. I will find another location in the future to donate blood and blood products.

Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center - Laguna Hills, California
Tim D.
5/5

I have been donating platelets at this location for many years. I have donated over 375 donations. Everyone at this location is all very kind and considerate and helpful. Thank you to everyone at this location.

Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center - Laguna Hills, California
Carin W.
5/5

This is my main blood donation spot. They book up quickly so I generally make my next appointment immediately after I finish up.

They are always busy but they stay pretty close to their schedule. You cannot be late as you will lose your spot. Five minutes is one things but 15 and they will likely reschedule.

90% of the time the person drawing your blood is experienced. The other 10% it is a whole different experience. I just remind myself how important what I am doing is.

Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center - Laguna Hills, California
Aarti A.
1/5

I went there on a Saturday, and I ended up wait for a whole hour and a half even though I arrived 5 mins before my appointment time. After the whole wait, they checked my vitals and turns out I couldn’t donate because of low BP (which wasn’t the case normally). On the way out I told the lady at the front desk I couldn’t donate, to which she patronized ‘oh don’t worry there is nothing wrong with you’. Never going back🤮 The only saving grace are the nurses who are polite

Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center - Laguna Hills, California
Tawny L. T.
4/5

I have been going to this location for years. The staff is friendly and experienced (for the most part) and very professional. Even with an appointment unfortunately there is often a long wait, but if you just assume that it’s not a big deal. The facility is pristinely clean, kept nice and cool (in fact especially if you are doing platelets or double red I recommend bringing a jacket or wrap) and the nurses check on you constantly to make sure all is well through the whole process. I’ve had frustrating experiences at the school or parking lot drives with less experienced staff having issues hitting my vein, etc but never at this location and no bad bruising or anything after. Strongly recommend.

Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center - Laguna Hills, California
JRM
1/5

I made an appointment for 9:45 on 2/6/21 and after 1 hour waiting for someone to come out and at least acknowledge for being late, I left. Twice I asked for status and finally manager Cynthia came out from the back but would not have much to say. There is no excuse to at least be polite for the tardiness without volunteers having to summon the manager, or be clear when one comes in the door and let us know that it could be 1 or more hour waiting so we can decide to wait or not. Unfortunately I will not be donating at Laguna Hills center again for the lack of basic management skills.

Red Cross Laguna Hills Blood, Platelet and Plasma Donation Center - Laguna Hills, California
AnBlonde
5/5

I have donated many times before with little issue, any issue being on my body's behalf. Today, unfortunately, I passed out after my donation, a fault of my own (eat breakfast before you donate). The nurses got me back in no time and were really caring, I think everyone of them checked up on me. They made sure my vitals returned to normal before I left and they truly care about the donator. I will definitely be back to donate, but this time I'll make sure to eat before I go. 😁

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