Rancho Bellagio Post Acute - Moreno Valley, California

Scallier W.

I would not recommend this facility if you love your love one don't let them come to this place. It very clean and there's very nice workers. But some of the nurses are very shady. If by chance you have to put your love one in this place please make sure your insurance company is in the loop at all times. Some of the nurses work there buts off to make it a pleasant stay for you. And please make sure you come on the weekend because everything behind. Make sure write everything down doctors ten to forget what they tell you, or there assistant. Make sure you hold this place accountable for any mistakes, your love one life depends on it.

Susette F.

This Halloween was a blast all members of activities were a great team and many other workers families and friends the put their all into it. Thank you very m.uch...here are a few pics.Tall Nancy your kids were so cute I hope all the children and people and patience had a good of a time as I did.

Jane D.

Very nice looking facility and located next to Riverside University Hospital, but this place was definitely a looks could be deceiving, unfortunately.

I know a lot of people tend to put negative comments about skilled nursing facilities, but this by far was the worst--from the nurses to the the administration. For example, changes to medicine was not consulted and as to why, non communication to the family/ power of attorney on file, no communication to primary contact on file regarding a patient falling, etc, they lack attentiveness, and sense of urgency. When you try to call the nurses station, you can never get anyone to answer or call you back when you leave message.

One of the male nurse claimed he was the charge nurse when I asked to speak to him/ her. Found out he wasn't. He even handed me the patient's stack of medicine and left!
They almost over dosed a patient (thank God the patient was sharp enough to pay attention) without questioning to see if it was correct or not (this is where the medication was changed supposedly by "their doctor" and not going by what was transferred to them-- like I was informed that's what they go by. Finally got our family member out of there. Some of their personal things were missing as well.

I definitely would NOT recommend this place.

Alfredo A.

The service provider in kitchen is good and is willing to work with me. Any issues I have, supervisor Dorian is very helpful. They monitor my weight also. Thank you.

Anthony C.

Victoria and Aaliyah case managers These 2 ladies are very helpful. Anything I ask they do. They take care of immediately a very good at their job. And I really appreciate it well. I'm still here. They're doing a very good job.

Rosie F.

It's extremely difficult to get ahold of someone over the phone despite leaving voicemails. In order to get any questions answered, you have to visit the actual facility; staff is fairly friendly.

Jenni H.

My dad recently had a stay at the Rancho Bellagio Post Acute and I couldn't be more pleased with the level of care and attention he received. The facilities were clean, comfortable and well-maintained. He received top-notch medical attention and the staff was incredibly patient and kind. They went above and beyond to make sure he was comfortable and on the road to recovery. The young lady at the front desk was always a pleasure to speak with. Always had a smile on her face when greeting us! It is refreshing to see a smiling face as soon as you walk in. The kitchen staff over exceeded our expectations as my dad had a special diet and they never complained about accommodating his needs. Overall, I highly recommend their facility for its excellent care and service.

Stella W.

Rancho Bellagio is a beautiful facility. My family member was admitted for short term rehabilitation. The staff was very knowledgeable and very professional. We were very happy with the care she received. She also really loved the meals. We would definitely recommend to anyone looking for placement for themselves or a family member. Thank you so much for the wonderful experience, during a tough time for our whole family.