Next Door Shelter - San Francisco, California

TENJIN T.

I was a resident here. I was harassed by drug addicts and people mental health problems. I had to defend myself and was denied services. They have no phone number to contact them and they have my mail hostage. They are very unorganized and I think they need to be investigated.

Anie G.

Very nice place for people that are homeless or looking to be helped to get off the streets. Also a cool place to work

Jesse A.

I have been here to long and my belongings mail and hand del never made it to me

Rahil P.

during the winter season, there's a list of places that allow people to drop in after 4pm, this was one of them. i got the list from St. Anthony's, which provided an excellent lunch!

in order to get a place via winter drop-in, you must be first in line. there's likely no room, as most beds are taken by longer term guests. And in order to stay long term, you must be referred by another agency ("GA"?). furthermore, at 4pm, the crisis team fire truck / ambulance vehicle go around collecting people and dropping them off on time, so you must be there before them. first-come, first-serve is indeed brutally unfair to the unfit.

food is "meals on wheels" microwaved in plastic meals.

water from a water fountain at night (past 10pm), or the cooler in the kitchen during the day.

they store extra baggage, and check all baggage taken in (not stored).

drop-in is super simple: no registration. it's so simple and anonymous, it might be a security problem! all they ask is for the name. it's good 'n bad. i dig the simplicity.

bathrooms are industrial, with showers just hot enough in March. Shower water flooded easily.

overall, it's like an industrial travel hostel. not bad at all!

the staff was very good to me too! not as pushy as st. anthony's which shooed me off into the rain. i only wanted to wait until the rain slowed down!

now the mini-trauma: one guy i was computering with said to go upstairs, where there was a quieter room with an outlet on the 3rd floor. we go up, continue computering. soon enough, he hits a bowl of weed, then, he starts rubbing his nipple 'n stroking his private parts, right in front of me!!

When I told the staff this, they did not care. :/

Savitri H. -. K.

This is a great and innovative place in that they practice the harm reduction model of addressing behaviors. There's not really a curfew here, staying out overnight is not an issue as long as a person is conducting themselves in a responsible adult manner, and the staff seems to be truly understanding. What impressed me most coming in on Friday was that the staff mingles with the clients constantly as if it's one unit working towards whatever goals one is trying to achieve. There's absolutely no authoritarian attitudes directed at anyone here. It's a great warm and healthy place for a person in need of these services to come and regenerate and heal.

Jason D.

So I have mixed feeling about this place both good and bad. I was homeless and was staying here. Staff was friendly and inappropriate with clients. Case Manager were not really there. My son mother and I found cracks in the system so we could get housed quicker. This was a long time ago before coordinated entry. If you do have to go here it is a place to sleep and don't get sucked into the life and do not stick your Wizarding ward wand in your mouth and try ro check out early. It is only temporary and things get better.

Sara T.

The service here is top notch. While their doors are open 24 hrs they have rules about checking in by a certain hour for people staying. I got a 90-day stay by calling 311. They care and don't care at the same time. Hot meals, showers, laundry machines, a library. Overnight guests expected to fend for themselves.

Jalaurence T.

I love next door shelter although I had my differences about them. Turns out this is the best place I have ever experienced while struggling being homeless at 22. I had no where to go , no family , I ran away 400 miles and started fresh here. I love the staff especially rose , Patricia ,Denise and Antinesha best wonderful staff ever. This place truly thought me to be a better person . Stay in my lane , and do me. Without them I wouldn't have got housing. They truly guided me through adult hood and now I'm doing very good. Thanks to Episcopal community services.