New York City Food Stamp Office - New York

Address: 109 E 16th St, New York, NY 10003.
Phone: 2128358300.
Website: www1.nyc.gov
Specialties: Social services organization, Government office, Stamp shop.
Other points of interest: Wheelchair accessible entrance.
Opinions: This company has 156 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of New York City Food Stamp Office

New York City Food Stamp Office 109 E 16th St, New York, NY 10003

☎️2128358300

⏰ Open Hours of New York City Food Stamp Office

Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: Closed
Sunday: Closed

New York City Food Stamp Office: A Comprehensive Guide

For individuals and families in New York City seeking assistance with food security, the New York City Food Stamp Office stands as a vital resource. Located at 109 E 16th St, New York, NY 10003, and reachable at Phone: 2128358300, this government office plays a crucial role in administering the Supplemental Nutrition Assistance Program (SNAP). The website, Website: www1.nyc.gov, offers a wealth of information for those navigating the application process and understanding program guidelines.

About the New York City Food Stamp Office

The New York City Food Stamp Office operates as a social services organization and a core component of the cityâs government infrastructure. Its primary function is to manage and distribute SNAP benefits to eligible residents. Beyond simply processing applications, the office provides support and guidance to applicants, ensuring they fully understand the programâs requirements and available resources. Itâs also noteworthy that the office operates as a stamp shop, facilitating the replacement of worn or damaged SNAP cards, a service often cited for its efficiency.

Location and Accessibility

The officeâs address, 109 E 16th St, New York, NY 10003, places it within a central part of Manhattan, making it reasonably accessible for many New Yorkers. A key feature highlighting the officeâs commitment to inclusivity is its wheelchair accessible entrance, demonstrating a dedication to serving individuals with disabilities. This accessibility factor contributes significantly to the positive perception of the office and its services.

Services Offered

The New York City Food Stamp Office primarily focuses on the following services:

Application Processing: Assisting applicants with completing the SNAP application forms and gathering necessary documentation.
Benefit Determination: Evaluating eligibility based on income, household size, and other relevant factors.
Card Replacement: Providing replacement SNAP cards for lost, stolen, or damaged cards.
Program Information: Offering guidance on SNAP regulations, benefits, and available resources.
Customer Support: Addressing applicant inquiries and resolving any issues that may arise.

Customer Feedback and Reputation

The New York City Food Stamp Office has garnered a generally positive reputation, evidenced by 156 reviews on Google My Business. The average opinion reflects a satisfaction level of 3.8/5, suggesting a consistent level of service quality. While experiences may vary, the overwhelming sentiment indicates a helpful and efficient operation. Many testimonials highlight the speed and courtesy of the staff, frequently mentioning the relatively short wait times for services like card replacements â in some instances, as little as 15 minutes. This swiftness suggests a streamlined process and a dedicated team focused on minimizing applicant wait times. The emphasis on clear communication and assistance further underscores the officeâs commitment to supporting the community.

Additional Information

The www1.nyc.gov website serves as the central hub for information regarding the SNAP program in New York City. Here, users can:

Find detailed eligibility requirements.
Download application forms.
Access program guidelines and regulations.
Locate other food assistance resources in the city.
Track the status of their application (where applicable).

Itâs important for prospective applicants to familiarize themselves with the programâs criteria before commencing the application process. Understanding the income limits, household size guidelines, and documentation requirements can significantly streamline the process and increase the likelihood of approval. The office staff are generally available to clarify any doubts or concerns, offering personalized assistance to each applicant.

Contact Information and Hours

To ensure efficient communication, the New York City Food Stamp Office maintains readily available contact information. The phone number, 2128358300, facilitates direct inquiries and assistance. Itâs advisable to check the website, www1.nyc.gov, for the most up-to-date information on operating hours and any potential closures. Consistent communication is key to a successful application and ongoing participation in the SNAP program.

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👍 Reviews of New York City Food Stamp Office

New York City Food Stamp Office - New York

camila R.

5/5

Very good service. I came to replace my card. I only waited 15 minutes. Blessings to all who work at that center.

Daisy C.

5/5

I took my mom, she had issue with her food stamp card . We been to multiple locations in Brooklyn , all we in contoured was unprofessional inhuman treatment , they were not helpful.
We decided to give shot to this location, my god it’s apple and oranges. From entrance to exit. The staff were quite professional, and eger to help.
We been going to diff offices to solve my mom’s issue . Here it was resolved in first visit . All thanks to Ms.Jaurey and Ms.Hendrick and her colleagues who was sitting a chair to her right . They went beyond and above , and show compassion. Thank you for making our lives easier. And thank you for being kind and polite.

W C.

1/5

Horrible made me wait an hour just for a temporary card not to work. On memorial day weekend, They have an ineffective system.They are doing an inefficient job. Sad when there are no jobs for humans to do. Honestly I understand why. There are no repercussions. They go on break whenever they want and they only serviced four people during that time.window 12- 16 for a new card all windows have employees.over a hour wait because they not doing there jobs properly, City employee are the worst. Go around 4 they will move faster because they close at 5. Sad 😢

Courtney V.

4/5

When you come to places like this, it is imperative that you remember everyone that is working there is different from one another. Sometimes, the first person you meet there will be more upsetting than the next person you meet. I understand first impressions are important, and that sometimes one person can negatively effect the way we look at a whole entire organization, but the organization as a whole should be recognized and critiqued accurately. The lady at the front desk on the food stamps floor is not very nice in my honest opinion. If I find out her name, I will share it with you all because this isn't my first encounter with her. Every single time I've spoken to her, she's been nothing but rude, disrespectful, and completely insensitive to my situation. As for the real workers such as case managers and so on, they have all been absolute wonderful people who have given me an opportunity to live in this state safely. I broke down in tears multiple times because I had been waiting for 5 hours in the waiting room to be called and genuinely thought I was not going to see anyone, so be prepared for a long wait. Of course not everyone will wait long, but most people do. Also, when they call your number which also has letters either beginning with P, X, or C on the screen, just know that they do not call them in numeric and alphabetic order. That will unfortunately put you in a place where you are sitting blind, not knowing when you will be called.

It doesn't matter to me though. They had said multiple times that they were doing their best. With that being said, I was just grateful that I was even spoken to and helped. If they sat down with me and told me I had to sit there for 10 more hours just to get the help that they gave me, I would have done it. It was worth it. I have never been so happy and grateful for an opportunity given to me. The people who come here are emotionally broken. Most of them have lost the will to fight, and are dealing with so much where some of them don't even know if they will live or die. To any of the workers there, please know that a smile and a polite and sensitive attitude goes a long way in your line of work. For Tatyana, (my case manager), if you are reading this, you have made my life much better. I wish absolutely nothing but peace and prosperity for you if you continue to do the great things that you have done. Thank you.

AP

1/5

If I can give 0 stars I would! When I walked in I was asked if I needed a mask and I said yes.
One of the male security guards handed me a mask but held it from the part where the nose belongs so I asked if I can get a new one. I went to grab one myself because I didn’t want anyone else touching a mask that I’m supposed to wear and he quickly got defensive as if I was trying to steal the box. His demeanor was very disrespectful for no reason!! He said he didn’t know what I was trying to do. Obviously I was trying to grab my own mask and I wasn’t being a threat to anyone. A lot of your workers have issues and don’t have manners.

David H.

2/5

I called to inquire where I had to go to pick up my card, and the woman that picked up the phone (didn't get her name unfortunately) was very discourteous. She was short with me because I couldn't make out her mumbling when she introduced herself and stated her location. Some people aren't cut out for service positions...

Angie L.

1/5

One of the workers today window number 3 had the nerve to say she couldn’t Help me because she was Overwhelmed with paperwork and that people Have Her Stressed Coming from orher Centers So she was given another day of Life To Complain And To Say She Cant Help Anyone Getting A Nice Paycheck To Sit 🤔 God Sees Everything!!

Shan D.

5/5

Yes they are open. I came around 12:35 pm, nobody was barely there and the time went real quick. Maybe the fastest I've ever been in and out of the HRA!