LA County Department of Public Social Services - Pomona, California

LA County Department of Public Social Services

The LA County Department of Public Social Services (DPSS) is a prominent government agency located at 2040 W Holt Ave, Pomona, CA 91768. Established to provide essential social services to the residents of Los Angeles County, DPSS serves a wide range of clientele, offering assistance and support in various aspects of their lives.

Specialties

• Department of Social Services

Other Points of Interest

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Opinions and Reviews

This company has garnered 218 reviews on Google My Business, with an average rating of 3.8/5. Many clients have praised the dedication and efficiency of the staff members, highlighting the positive impact they have on their lives. Clients also appreciate the knowledgeable and professional manner in which the staff handles their cases.

For instance, one customer shared their gratitude for the assistance provided by a representative named Patrick, who went above and beyond to help resolve fraudulent activities on their EBT card. Similarly, another customer thanked Barbara for patiently explaining the process and providing clear guidance on their case. These testimonials reflect the high level of customer service offered by DPSS.

Overall, the LA County Department of Public Social Services has gained a positive reputation for providing essential social services and support to its clients, earning 3.8 stars out of 5 on Google My Business.

Phone and Website

Prospective clients can reach out to DPSS by phone at 656-913-99 or by visiting their official website at dpss.lacounty.gov.

Final Recommendation

If you or someone you know is in need of social services, consider reaching out to the LA County Department of Public Social Services. With a strong focus on customer service and a team of dedicated professionals, DPSS is well-equipped to provide the assistance and support you need.

We encourage you to visit their website or contact them directly to learn more about their services, eligibility requirements, and how they can help you navigate the challenges you may be facing.

👍 Reviews of LA County Department of Public Social Services

Pennie S.

5/5

Today I was needing assistance due to fraudulent activities on my EBT card and received OUTSTANDING customer service by the rep (Patrick). I regret not knowing his last name but he (Patrick) went ABOVE and BEYOND to assist me . My funds were reinstated due to Patrick's knowledgeable and very professional manner. I pray that the Father will BLESS him ABUNDANTLY. 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

Vamanos N.

4/5

Thank you Barbara for patiently and clearly explaining things to me.
The employees on the case worker side are a lot nicer than when I first enrolled in 2019.

Antonio R.

5/5

If you have an appointment you must get there at least 30 minutes before your appointment time to get there on time do to security protocol. Other than that it went smoothly. Besides security measures we were In-N-Out in 30 minutes. Employees there treated us with respect and in a timely manner. Good job to security there keeping ignorant people from cutting in line.

O. L.

5/5

I brought my 88 year old blind/disabled dad here. From security to all the staff, they were very attentive to my dad's needs. I was so happy that they let my dad in right away and was able to take care of his business in a fast and efficient manner. Proud to say that the staff here do pay extra attention to people with disabilities.

Rich F. J.

5/5

Always very friendly and helpful a lot better then the last office I was in... great job everyone keep up the good work you guys make life possible for those less fortunate .. thank you.

Bobby R.

5/5

The staff are all very helpful and accommodating. I have been without the use of my right leg since 2022 when I was hit by a car while crossing the street, they let me skip every line which makes it a lot easier on me. I even get all my government related mail sent there and they let me pick it up about once a month.

Danielle R.

1/5

I called all day Monday and repeatedly got hung up on!!! Then was on hold for 2 hours when I finally got some on the line, she tried calling me a liar and had major attitude like I wasn’t at the county building all morning and they told me to call the 626# so they can give me my cash amount that wasn’t given to me said she make a priority case note once I told her it was for child support, still haven’t received a call!!! So thank you for not helping at all!!!

An C.

5/5

I really appreciate the help I have gotten from the kind people here. And I am grateful that this entity exists to help everyone.