Gerber Collision & Glass - Tucson, Arizona

Brandon Cook

I’ve taken 2 of my vehicles there and each time i have had to take it back a second time. The first vehicle they didn’t put clear coat over the paint at all, and had to take it back. The second vehicle the clear coat was peeling up, had to take it back. Just picked it up today with damage to the hood and their excuse was its rock chips that they couldn’t have put there. I hand washed and dried the vehicle the day before we dropped it off and there were no chips. I asked if they had pictures from when it dropped the car off and i was told to contact them on Monday and today is Wednesday. Stay away from this place, but if you have to take it there, make sure you take pictures of your vehicle when you drop it off. I hope they can prove these “rock chips” were there when i dropped it off. Also, why would someone connect their phone to my radio? Unacceptable.

David Green

My insurance recommended this company in October to get a small area painted above the driver side rear door of my Ford F-350. I got my truck back with the door weather stripping not attached, the cowl tore up, roof trim broken and what looks like primer on my roof. Garbage! It’s been 2 months and I’m still waiting on corrective actions. I’m just going to eat the cost and have a Ford Dealership fix these issues. Never again!

benjamin reyes

Had service done reference rear end to my truck. Area to where driver side tail light mounts was damaged and bent. Chipped paint and exposed metal. Woman deemed the damage from another accident. If it was wouldn't there be rust to my exposed metal?

Outside paint was good. Inside paint they ignored and wrote off along with bends in metal. Now I have to sand and paint to keep from rusting. Hopefully a paint pen will do the job.

shayne hylton

Excellent work. It was a long turn around time but the work is worth it. Better than before the accident. Body n frame Strait n true. Gerber does great work. Well worth the wait. This was a left side bender

Ben Bowen

Our car got side swiped an almost 1 1/2 years ago and we had Gerber try and repair the paint and broken parts. It’s been back to them 2 times and still the car is not repaired correctly. To start, they had the car for over a month the first time, headlight misaligned, overspray everywhere, deep sanding marks, runs in the paint, broken clips not fixed. This place is not a good choice for vehicle repairs.

When they “completed” the work, we had our car ceramic coated. The company that we hired to do it found major blemishes in the work. Mentioned it to Gerber and their response was, “they will not see it”. Well, we did see it. Took it back again, to have them fix it, they did more damage. We honestly tried to have them fix their mistakes 2 times. The quality just continued to get worse and more damage was done.

Another issue that we noticed from the second repair was more paint runs, more overspray, more broken hardware, and substantial increase in mileage on the car. We found the seats all laid back and the choice of music on the radio station, not anything we would listen too, and paint materials inside. They took our car for a joy ride.

It was so bad that State Farm insurance came out to inspect their work, couldn’t believe the amount of damage they created in addition to the original repairs. If you have an option, run away from this place.

Finally after the 3rd time in the shop, Patriot Auto Works fixed all their damage. Highly recommend Patriot Auto Works, and his team for fixing our vehicle the way it should be fixed and the constant communication. Unlike Gerber….

Andrew

Needed a door painted and they did great work. Matched the color perfectly.

cheryll benefield

My car looked like new when they were do e and they even cleaned the inside and my headlights the work was so professional I'm so happy.

Ben Choi

Did a great job on replacing my bumper. They have excellent service and even cleaned my car exterior. Car came back looking better than ever!