Family Supportive Housing - San Jose, California

Sampath S.

Great staff and service they provide.

It was 1st time I volunteered there came to know about the services they provide for needy people. The staff were very nice and kind towards all. They have cleanly and pleasant environment inside.

I made and distributed goodie bags for childrens there as it was Diwali and Halloween Day. Again if I get chance I would definitely volunteer.

Cheer'SS 🙂

Veterano S.

I had a bad experience staying here with my lady that broke her ankle and my 3 lil kids first the staff working there are rude and my case worker Ann Gonzalez was unprofessional mean and had no patience she exit me and my lil family in the rain because some other resident said I call her the b word the 3 times meals are just basic sandwiches and pastas and they don't want you to bring food from the outside but there a liquor store in the corner and the small street parking lot not safe little kids living there touch damage residents cars I want to thank Kevin,Ann Gonzalez and rest rude staff for wasting my time if you are a homeless family stay far away from this non organizations family shelter they don't give you housing vouchers and now I'm back in the streets homeless with my lil family I hope the supervisor or managers read my review this family shelter needs to be closed down 👎

Martin B.

It's a good shelter the workers are good workers as well just sometimes they can come off rude and not knowing what any one who stays in the shelter are really going through doesn't help. They got so strict and the manager Connie kicked my daughter out for he after school program and she doesn't even like school anymore he grades plummeted she was in TK and wasn't allowed back in now she's in kindergarten doing better since w e left but she was greatly discouraged when it happened last uear

SG

This place is amazing, although you can't get into this family shelter without first calling here for you hotline. It's worth the wait to get into this shelter. They feed you three meals a day. The cook makes delicious food. There is homework club for kids. The rooms are nice like a big hotel room .I couldn't be more thankful. Family shelter...the complete opposite of commercial street jail/shelter.

Anastasia Z.

I appreciated almost everyone there for all their help. I really do Except for my case worker Caroline Hernandez who did NOTHING WHATSOEVER TO HELP. PRETTY USELESS AS A WORKER. Still hear she doesn't help much and more so now that everyone that worked there before is no longer there and shes alone. Good luck to everyone that has her as a worker. Ask for Nishma. She ACTUALLY talks to you AND TRIES to help.

Enzo L.

If you can avoid this place, you should. The staff members I had to deal with were rude. Like some of the other comments have mentioned, they don't care what happens to you.

Savitri H. -. K.

Didn't have the pleasure of lodging there. Other opportunities presented themselves and they are quite interesting. I have heard excellent things about the place and that is one of the reasons that I was pursuing their services. I think it's a great referral to those who find themselves in need of such assistance.

JA D.

Most staff membets are out of their element. This place really needs mature kind hearted Case Managers and management in general, who is capable of putting themselves in their clients shoes. Clients need to feel welcomed and treated with respect. Chain of command...it starts from the top! Upper management ignores how staff treats their clients. Lot of favoritism happening!!