Department of Human Services - Springfield, Oregon

Introduction to Department of Human Services

The Department of Human Services, located at 101 30th St, Springfield, OR 97478, is a state government office that provides essential services to the community. With a phone number of 17263525, this office is dedicated to assisting individuals with various needs and concerns.

Specialties and Services Offered

Specializing in state government services, the Department of Human Services offers a wide range of assistance, including but not limited to, welfare benefits, child support, disability services, and more. Their knowledgeable staff is committed to helping individuals navigate the complex system and access the resources they need.

Accessibility and Facilities

The office is designed with accessibility in mind, featuring a wheelchair accessible entrance and parking lot. This ensures that all individuals, regardless of their mobility, can easily access the services provided.

Reviews and Opinions

With 77 reviews on Google My Business, the Department of Human Services has garnered a solid reputation within the community. The average opinion rating is 4 out of 5 stars, indicating that the majority of clients have had positive experiences at the office.

One notable review highlights the exceptional kindness and efficiency of the staff. The reviewer mentioned that despite being busy, the team found the time to provide exceptional assistance, leaving a lasting impression on the client.

Another reviewer praised the office's ability to handle complex situations with care and professionalism. They mentioned that the staff took the time to listen to their concerns and provided relevant solutions, demonstrating their commitment to serving the community.

Conclusion

👍 Reviews of Department of Human Services

Tiffany W.

5/5

The people here are amazing. I was sent here from Eugene because, I quote "they're not busy out there". Well, that is not true. They are busy, but even still found the time to help me. I kinda want to gatekeep them- but I won't, everyone should experience their kindness.

Aimee D.

1/5

This office is absolutely terrible. My worker still has not replied to my messages from November of last year. I went into the office last week explaining and was told that she is good about replying to communications.. Clearly that's not the case and they offered zero solutions! Do better Liz! And actually let's extend that to all staff at this location!

Amanda R.

5/5

They were awsome great people working here and helped with everything and more. Super friendly and great conversations!didn't wait long at all and gave us all the info we needed .lady at front was so nice and my little one made friend with her. You guys are the best!!keep up the hard work! ❤️ 💙

Rick M.

5/5

Any time you need assistance be assured you will not be turned away of direct resources.

F

5/5

I was having a lot of stress and difficulty over EBT and getting the help that I needed. Mercedes from Springfield, OR, DHS promptly and professionally helped me with my case. They were extremely patient, personable and resolved my issue. Thank you for your help! Management, she deserves a raise.

Shawnasea F.

1/5

I've called several times trying to get through for help with my case and had a few good workers, but my last call I mentioned that I couldn't make it as I'm an hour away to turn in a simple statement and asked if for options such as faxing and the worker got an attitude with me and started yelling at me for no reason! I had to calm her down! She was rambling, complaining, and being very rude. It was extremely unprofessional and aggravating.

Louis P.

4/5

Don't forget your mask. There wasn't a whole lot of wait time. I would rather do things online than go there. But I was dropping some paperwork off for somebody else. Online is the way to go. The online portion needs to be streamlined a little bit more but. I've never had a problem with it. Except for setting up my password oh my Jesus

Matthew L.

5/5

Quick service with a smile. The woman who helped me was very kind, professional, and efficient. A+