City of Alexandria Department of Community and Human Services - Alexandria, Virginia

The City of Alexandria Department of Community and Human Services is a department dedicated to providing social services to the community. Their address is 4850 Mark Center Dr., Alexandria, VA 22311 and their phone number is 037465700. You can also visit their website for more information at alexandriava.gov.

This department specializes in Department of Social Services, offering a variety of programs and services to assist those in need. Some of these services include:

Child welfare
Adult protective services
Economic services
Employment programs
Homelessness services
And more

The department is wheelchair accessible, with a wheelchair accessible entrance and a wheelchair accessible parking lot. This ensures that everyone, regardless of their abilities, can access the services they need.

According to Google My Business, this company has 107 reviews with an average opinion of 2.6/5. It's important to note that every individual's experience may vary and it's always a good idea to do your own research and make an informed decision.

Reviews of City of Alexandria Department of Community and Human Services

Bull Dog

5/5

The case managers here don't care about anyone!!! I have been waiting for my application processing for almost 3 months now, but it is still pending!! I came here for a status check more than 13 times, and I came here for documents drop off more than 4 times, each time they tell me the same words, saying give us one week and your application will be processed. I am so frustrated with them. If I had any other options, I would have never come to this office asking for help.

Nicole Collins

5/5

I give them a 5⭐️! The personal contact of a caring, helpful, concerned and dedicated to customer service is very important and 1️⃣to me so I want to acknowledge Taila M. She went above and beyond anything I could ask or expect when it came to customer service being the best! She has a very strong amount of integrity and justice to stand up for what she believes in even if she is the only one standing!!She is what that place needs! Thank you Talia M. for EVERYTHING!!?

Sam Seerat

1/5

I applied online for Medicaid through website in July 15 but still it’s pending and no one get back to me and I am calling everyday but never they answer the phone call. I don’t know what is the purpose of the phone number they provided here, very poor management and services

8

1/5

Every time I call for anything I get transferred to people who are never in their office apparently during business hours, I leave voicemails and barely receive any callbacks, I can't even get in touch with my case worker he's always gone! What kind of business is this you're not fooling anyone building this huge nice building with people who are not even in their office to help citizens of this city what's the point really? I have wasted so much time on the phone I called SNAP, EBT number and 6 other numbers of contacts given randomly by this social services building, and all of them went straight to voicemail didn't even ring. It should not be this difficult to get in contact with a case worker, just to find out if EBT benefits will be accepted or not, case still pending, case worker still mia, smh really

Ahmad Tamim AHMADI

1/5

There is impolite and rude security Guard in 5th floor, either he is not helping the visitor he is trying to abuse and use his security Uniform as threats on visitors we hope county of of Alexandria make a decision about and have an attention about as the Social Services office means providing services for Social Security Holders and people

Bobby freeman

1/5

I don't even know where to begin. I would say it's the workers but it's bigger than their incompetence. The system is broken. I will give you an example...a case worker actually stated that they couldn't help for a one time emergency rental assistance payment (requested assistance for half rental payment) because the individual couldn't prove that they would have a job to make the next payment. Mind you, the individual reported that they are employed, but has been out due to injury. They rather you get put on the street than help.

Ajmal Mangal

1/5

They just waste their time and don’t work on cases for months! They even don’t bother answering calls and emails! The worst office in the country! I wish I could give negative stare!

Fatmata Kamara

1/5

My case worker is the worst she is always speaking to me rudely and harsh when she ask a question and I respond she will respond like am lying and the worst is that she so badly wants my Medicad for me and my daughter to be close. So unprofessional and like she has a bad heart.