Bay Club Broadway Tennis and Pickleball - Burlingame, California

Ty M.

I’ve been a Bay Club member since 2021 and I just wanted to shout out the relatively new manager, Michael, at Broadway. He’s done a really great job at following though with big projects like the LED light conversion, and listening to member requests. He and his team are very close with the members, and create an environment that feels like home away from home. Broadway is an awesome club, and I recommend it to anyone who is considering joining. ⭐️⭐️⭐️⭐️⭐️

Jer D.

As guests of a member, we checked out Bay Club’s tennis and pickleball facility in Burlingame. For a gym that’s marketed as high-end and charges a premium membership fee, the experience left us wondering where all that money is going—because it’s definitely not into upkeep, comfort, or functioning links on their website.

First off, the facility was freezing. The indoor courts are housed in a hangar-style building with no heating, so you’ll want to bundle up unless you enjoy playing pickleball in arctic conditions. We had Court 2, separated from Court 1 by a sad, broken divider that looked like it was held together by sheer willpower. I should have taken a picture of it—it looked like Woody from Toy Story when Andy walks into the room: floppy, lifeless, and downright pitiful. With the price members pay here, you’d think they could afford a divider that doesn’t collapse under its own existential crisis.

Oh, and the roof? It leaks. Or maybe it’s condensation. Either way, water drips down onto the court, and the solution? Towels placed on the floor so you can mop it up. Nothing says “luxury” like being your own janitor.

Then there’s the bathroom situation. The stall lock barely works, and the gaps in the doors are so wide you could make full-on eye contact with someone walking by. And the floor gap? Huge—big enough that anyone strolling by can confirm what shoes you’re wearing while you’re on the toilet. If someone lightly taps the door to check if it’s occupied, it’s game over. They’ll see you pooping, and you’ll see their horrified reaction. Honestly, at that point, you might as well invite them in for a conversation because there’s no mystery left.

But the real disappointment was the people. As soon as we got on the court, people were already rushing us to start playing, even though our friends had barely stepped onto the freezing court to warm up. Good thing we had a reserved court for an hour, because as soon as open play started, the entitled aholes came out in full force. No friendly “hellos” or sportsmanship here—just impatient glances, silent paddle drops, and an overwhelming vibe that screamed, “Hurry up and get off the court because I need to play.” If this is the “exclusive club” experience, we’ll happily stick to public facilities with friendlier players and warmer vibes.

And the cherry on top? I got an “experience survey” email after our visit, which I thought was my chance to provide constructive feedback. I clicked a rating, and guess what—it opened to a broken link with an error 404. I mean, seriously? Where is all the money going? I also heard they’re planning to raise membership prices starting in 2025. Hilarious.

That said, we do appreciate our friend inviting us to check it out—it was an eye-opening experience, to say the least. If you’re considering joining Bay Club, maybe give it a trial run first. For what they charge, the lack of hospitality, comfort, and basic maintenance is just... baffling.

Lucas T.

The club is very clean and has a nice ambiance. They offer four tennis courts and six pickle ball courts as well as classes for both sports. They also have a very nice ball machine. The locker rooms are organized and neat and offer nice amenities as well as having showers. I have been a member at Bay Club since 2014 and have had a pleasant experience at all of the bay clubs I have visited.

Jerrold K.

Terrible lighting in the PM - and though they have increased membership costs 4 times (every 6 months) since I’ve been a member, they have not addressed the lighting a single time.

Also, my membership account got hacked (where my bank card info is saved), and Maria Agostinelli (Bay Club) told me that it was done from my personal device… even though I told her that the changes made to my account could ONLY be made on their end. I told Maria this in January (which she ignored), and the bank card that I had saved for Bay Club payments got emptied out in March.

Terrible customers service. Terrible facility maintenance. I don’t know where all their money goes. (There’s a photo of the lights that don’t work…)

S W.

It’s expensive to be a member here but this is the only indoor facility worth paying for in the west bay. The staff is great. They need to replace the lights that don’t work more regularly. Bring your own lock for the men’s room. No drinking water provided during COVID.

Roy L.

Great community of every level of pickleball players. A/C would make much better. Child care would be welcome as well.

John J.

Played their for the first time on the challenge courts.. but not many their to play with on a monday night at 530.. thanx to my buddy lee for having me as his guest..

Shuja Y.

Nice place. Didn't check whole facility. Just played Pickelball.