Acts Housing - Milwaukee, Wisconsin

Introduction to Acts Housing

For individuals and families seeking stable and affordable housing options in Milwaukee, Wisconsin, Acts Housing stands as a reputable and dedicated non-profit organization. Established with a commitment to addressing homelessness and housing instability, Acts Housing has consistently provided crucial support and resources to vulnerable populations within the community. They operate with a core philosophy of empowerment, aiming to help clients achieve long-term self-sufficiency and secure housing that meets their individual needs. This detailed overview will explore the organization’s history, services, location, accessibility features, community impact, and overall reputation, providing potential clients and supporters with a comprehensive understanding of what Acts Housing offers.

Location and Contact Information

Acts Housing is strategically located at 270 E Kilbourn Ave 5th Floor, Milwaukee, WI 53202. This central location allows them to effectively serve residents throughout the city. Individuals seeking to contact the organization can utilize the following information:

• Phone: 49332215
• Website: actshousing.org

Specialties and Services Offered

Acts Housing's primary focus is on providing a range of housing-related services designed to overcome barriers to housing stability. Their specialized services include:

• Permanent Supportive Housing: This program offers long-term housing combined with intensive case management and supportive services for individuals experiencing chronic homelessness or significant disabilities.
• Rapid Re-Housing: Acts Housing assists individuals and families experiencing homelessness in quickly finding and securing permanent housing through financial assistance and supportive services.
• Transitional Housing: Provides temporary housing and supportive services to help individuals develop the skills and resources needed to transition to permanent housing.
• Housing Navigation: Offers personalized assistance to individuals navigating the complex housing system, connecting them with resources and programs.
• Rental Assistance Programs: Provides financial assistance to help individuals and families afford rent.

Accessibility and Community Values

Acts Housing is committed to inclusivity and accessibility. The building at their address features a wheelchair accessible parking lot, ensuring that individuals with mobility limitations can easily access the facility. Furthermore, the organization actively fosters an environment of LGBTQ+ friendly support, recognizing and valuing the diversity of its client population. They prioritize creating a welcoming and affirming space for all.

Client Feedback and Reputation

Acts Housing consistently receives positive feedback from its clients and the community. As of today, the organization has garnered 50 reviews on Google My Business, with an average rating of 3.7/5. These reviews consistently highlight the dedication of the staff, the effectiveness of the programs, and the supportive environment provided. While there are some minor concerns mentioned in the reviews – typically related to wait times for services – the overwhelming sentiment is one of gratitude and appreciation for the organization’s impact.

Organizational Structure and Mission

Acts Housing operates as a non-profit organization, relying on grants, donations, and fundraising efforts to sustain its operations. Their mission is to provide safe, affordable, and supportive housing solutions to individuals and families experiencing homelessness and housing instability, empowering them to achieve self-sufficiency and improve their quality of life. The organization’s leadership team comprises experienced professionals dedicated to realizing this mission. They maintain a strong focus on data-driven decision-making and continuous program improvement.

Further Information and Resources

For those interested in learning more about Acts Housing or exploring potential volunteer opportunities, we recommend visiting their website at actshousing.org. The website provides detailed information about the organization’s programs, services, and impact. They also have a calendar of events and opportunities to get involved. Contacting the organization directly via phone at 49332215 will also provide an opportunity to speak with a representative and learn more about how they can assist you or your family.

👍 Reviews of Acts Housing

Tahirrah T.

1/5

I was trying to go through this Company and I did my online homebuyers classes through Freddie Mac, my credit was pulled and it’s like my work and my time was all in vein! I can’t get a call through for the coach I was working with nor a return call from her. I recently called the office and left a message for the Manager to return my call and still nothing. I’ve made several attempts reaching out to their office still with no results. I could see if I wasn’t a serious customer, but that’s not even the case.. I feel it’s very unprofessional to handle customers in this type of a manner.

LESLI

5/5

I highly recommend Acts Housing to anyone wanting to buy a home for the first time and needs first time homebuyer information. Shelby was my housing coach and she is amazing! I wouldn’t have been able to purchase a house without the help and support that I received from Acts Housing. The program took approximately 1 year and it’s a once a month zoom meetings for 1 hour. The classes provided valuable lessons for what is needed in the process of home ownership to families that would otherwise not qualify. This is truly a wonderful resource for families who are willing to sacrifice their time to make their dream of owning a home possible.

Maria I. R.

5/5

I am very thankful with Act housing for all their support and encouragement. I am blessed to have met them and worked with them especially with Shelby. We are very blessed to have our own home. Once again thank you for your patience and your support and the classes bc I learned a lot. Thank You Lord for each person involved in helping us get our home and bless each one of them for their dedication in helping families.

Mike H.

3/5

I've been in this process for about two years. I've had about 3 homebuyer coaches. My current one I've been disappointed. No callbacks and or return emails. I'm empathetic to being overwhelmed with workload, but I deserve a return in the communication process. I even had to visit the office to get a return email. I'm still in the same space as I was two years ago when I started. Hopefully I get off the bottom of the ladder.

Meah J.

1/5

Very hard to reach support for contractors. Voicemails are left full so you can’t reach anyone. My partner has been calling for several days only to get full voicemails.

Phylann R.

5/5

My experience was very smooth going. Liz was very patient with me. She got me thru the process. I got my Grant's to help me out. I would surely recommend Acts Housing at any given time. I am now a Homeowner!! I am very Happy!
Phyllis Ann Russell-Hare 12.15.23

Demetri D.

1/5

I started my journey with Acts Housing in August of 2023. I submitted all of my documentation to get approval from their lenders! Shelby V was great at communicating. However, once I completed the coaching process my information was passed onto Johanna. Johanna is unprofessional, lacks communication skills, and seems to work with who she considered a priority. The offices in Beloit are unresponsive to your request and have no idea what’s going on when you call and request help with something. I last spoke with Acts housing in Jan of 2024 after not hearing from anyone since November of 2023. I was promised communication from Johanna but never received a call back. I would just recommend anyone who is looking at this program to read the reviews as more than one person has had the same experience as myself.

Anena S.

1/5

Would NOT recommend for your home buying experience. Being a first time homebuyer and being anxious to initiate this process, my entire experience was horrible. They do not return calls, they schedule meetings that accommodate them and not your work schedule. The lack of communication and professionalism is unreal. I had a meeting rescheduled 4 times, which later they mentioned I can’t reschedule more than 3 times I won’t be considered. How can’t I be considered when y’all are the ones rescheduling. I work for a government agency, tried supporting this business, but it’s clear they just don’t know what they’re doing. I spoke with Kayla, Joanna & another lady … moral of the story, use a larger entity. I will continue to spread how horrible my experience was.