FSSA Office - New Albany, Indiana

Address: 2633 Grant Line Rd Suite 109, New Albany, IN 47150, United States.
Phone: 8004030864.
Website: in.gov
Specialties: Social services organization.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 253 reviews on Google My Business.
Average opinion: 3.8/5.

šŸ“Œ Location of FSSA Office

ā° Open Hours of FSSA Office

  • Monday: 8 am–4:30 pm
  • Tuesday: 8 am–4:30 pm
  • Wednesday: 8 am–4:30 pm
  • Thursday: 8 am–4:30 pm
  • Friday: 8 am–4:30 pm
  • Saturday: Closed
  • Sunday: Closed

For individuals and families seeking comprehensive social services in Indiana, the Indiana Family and Social Services Administration (FSSA) stands as a vital resource. Located at 2633 Grant Line Rd Suite 109, New Albany, IN 47150, the FSSA operates under the Department of Administration and plays a crucial role in administering a wide array of programs designed to support vulnerable populations and promote community well-being. Accessible by telephone at 8004030864, and further detailed on their official website at in.gov, the FSSA offers a multifaceted approach to addressing critical needs.

Specialties and Services

The FSSA’s core function centers around providing a diverse range of social services. Their portfolio encompasses several key areas, including:

  • Child Welfare Services: This division focuses on protecting children from abuse and neglect, providing foster care, and supporting families through reunification efforts.
  • Developmental Disabilities Services: The FSSA offers support for individuals with intellectual and developmental disabilities, ensuring access to services such as case management, vocational training, and residential options.
  • Aging and Disability Services: This area concentrates on supporting seniors and individuals with disabilities through programs like Meals on Wheels, transportation assistance, and long-term care services.
  • Family and Children Services: This department provides a spectrum of services aimed at strengthening families and promoting child well-being, including parenting support, substance abuse treatment, and domestic violence prevention.
  • Mental Health and Addiction Services: Recognizing the importance of mental health, the FSSA offers resources for individuals struggling with mental illness and substance use disorders, connecting them with appropriate treatment and support.
  • Public Health Programs: The FSSA is involved in public health initiatives, focusing on disease prevention, health promotion, and emergency preparedness.

Accessibility and User Feedback

The FSSA demonstrates a commitment to accessibility, offering a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility limitations can readily access their services. Furthermore, the organization benefits from a strong online presence, boasting 253 reviews on Google My Business with an average opinion of 3.8/5. This positive feedback reflects the dedication of the staff and the effectiveness of many of their programs. While there's always room for improvement, the overall sentiment indicates a valuable service provider.

Contact Information and Resources

Individuals seeking assistance from the FSSA can easily connect through various channels:

  • Address: 2633 Grant Line Rd Suite 109, New Albany, IN 47150
  • Phone: 8004030864
  • Website: in.gov
  • Google My Business: 253 Reviews (Average: 3.8/5)

The FSSA’s commitment to providing social welfare and support extends across numerous sectors within Indiana. Their strategic location in New Albany facilitates access for residents in Southern Indiana. The organization’s continuous effort to improve accessibility and respond to community needs underscores its dedication to serving vulnerable populations. The combination of comprehensive services and positive user feedback positions the FSSA as a key partner in promoting a stronger, healthier, and more supportive community. They actively work to streamline processes and enhance the client experience, reflecting a commitment to efficient and effective service delivery. The organization’s impact is felt throughout Indiana, offering a crucial lifeline to those in need. Furthermore, the FSSA collaborates extensively with local non-profit organizations and community groups to maximize the reach and effectiveness of its programs. Their data-driven approach allows them to identify areas of greatest need and tailor interventions accordingly, ensuring that resources are utilized optimally.

The FSSA consistently strives to align its services with evolving community needs and best practices. They maintain strong relationships with federal and state agencies, enabling them to access vital funding and technical assistance. A key element of their strategy involves promoting self-sufficiency and empowering individuals to overcome challenges. The FSSA recognizes that long-term success requires providing not just immediate assistance, but also the tools and resources necessary for individuals and families to build sustainable futures. This holistic approach differentiates the FSSA from other service providers and contributes to its overall effectiveness. They are dedicated to upholding the highest standards of ethical conduct and accountability in all aspects of their operations. The organization prioritizes transparency and actively engages with stakeholders to ensure that its programs meet the diverse needs of the communities they serve. The FSSA’s commitment to continuous improvement and collaboration solidifies its position as a trusted and reliable resource for Indiana residents.

šŸ‘ Reviews of FSSA Office

FSSA Office - New Albany, Indiana
Inyia A. (.
1/5

If I could give 0 stars, I would. Yvonne, she’s African American, and works towards the end so she can’t see people coming in, is the worst worker there. Her attitude sucks towards the public, but when it comes to her coworkers, she can be all smiles and laughing. I don’t care if I have 10 or 2 kids and I want to apply for food stamps or health insurance, it’s your jobs to be kind and help me with any and all services pertaining to. If she can’t help me, then get me someone who can, and if she doesn’t like her job, then she needs to get a new one. It’s the holidays and the first thing I’m greeted with is attitude from a grown woman whose job it is to import information. Maybe if she weren’t so worried about running back and forth to her car, she would have time and the adequate amount of energy to properly serve the public. I appreciate the manager whom I forgot her name who was able to help after the fact, but this office has really gone downhill ever since they just let anybody work here. I even inquired about a job there but if that’s what I have to look forward to, NO THANK YOU!

FSSA Office - New Albany, Indiana
NyNy A.
1/5

Another 1 star review! I wrote the one right under this one, and in return, they went it and started messing with my case. They took my son off my case so that I would be ineligible to receive benefits for him. This office is so backwards, I’m reporting them because that was completely inappropriate!

FSSA Office - New Albany, Indiana
Jaylen E.
1/5

would give negative if i could , horrible that places like this dont offer later times , like people work the same hours and cant do anything and work at the same time

FSSA Office - New Albany, Indiana
Marie I.
5/5

It's moved behind the Kaiser building on Grantline Road.

I was in and out very quickly and was helped by a very nice lady.

FSSA Office - New Albany, Indiana
LUL D.
1/5

These people screw up everything ! And never know what’s going on I suggest that you stop hiring people who are not trained in this background ! It’s pitiful these are people’s lives who really need this help and you guys mess it up

FSSA Office - New Albany, Indiana
Angel W.
1/5

The customer service reps they have for 47130 suck tremendously and they all need to be reevaluated with more training. Every time I call , they ā€œdon’t knowā€ or give me the run around. Why suggest something , when you don’t even know! If you want your day ruined , give them a call.

FSSA Office - New Albany, Indiana
Jessica V.
5/5

They are very helpful and kind

FSSA Office - New Albany, Indiana
Tan M.
5/5

Very very kind people here. At least the very nice and helpful woman was. I never been in so wasnt sure what to expect but they seem friendly and i was in and out in no time there.

FSSA Office - New Albany, Indiana
Jamie G.
3/5

I went there for assistance with tanf but I over heard some rude comments about someone with "few brain cells" unsure of who they were speaking about, but completely inappropriate. Next time I will be asking them directly because the audacity is real. I suffer from symptoms of brain fog atm I'm figuring out what's going on with my health. It's sad someone can be working for the community and be so disrespectful idc who that comment was towards.

FSSA Office - New Albany, Indiana
Jaylen E.
1/5

would give negative if i could , horrible that places like this dont offer later times , like people work the same hours and cant do anything and work at the same time

FSSA Office - New Albany, Indiana
Marie I.
5/5

It's moved behind the Kaiser building on Grantline Road.

I was in and out very quickly and was helped by a very nice lady.

FSSA Office - New Albany, Indiana
Inyia A. (.
1/5

If I could give 0 stars, I would. Yvonne, she’s African American, and works towards the end so she can’t see people coming in, is the worst worker there. Her attitude sucks towards the public, but when it comes to her coworkers, she can be all smiles and laughing. I don’t care if I have 10 or 2 kids and I want to apply for food stamps or health insurance, it’s your jobs to be kind and help me with any and all services pertaining to. If she can’t help me, then get me someone who can, and if she doesn’t like her job, then she needs to get a new one. It’s the holidays and the first thing I’m greeted with is attitude from a grown woman whose job it is to import information. Maybe if she weren’t so worried about running back and forth to her car, she would have time and the adequate amount of energy to properly serve the public. I appreciate the manager whom I forgot her name who was able to help after the fact, but this office has really gone downhill ever since they just let anybody work here. I even inquired about a job there but if that’s what I have to look forward to, NO THANK YOU!

FSSA Office - New Albany, Indiana
NyNy A.
1/5

Another 1 star review! I wrote the one right under this one, and in return, they went it and started messing with my case. They took my son off my case so that I would be ineligible to receive benefits for him. This office is so backwards, I’m reporting them because that was completely inappropriate!

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