Horizon House - Columbus, Indiana

Introduction

Horizon House, situated at 724 Chestnut St #6346, Columbus, IN 47201, United States, is a vital community service provider, operated by Human Services, Inc. (HSI). This facility, a beacon of hope for many, specializes in offering support to those in need, with a specific focus on homeless individuals. This article provides a comprehensive overview of Horizon House, its services, location, unique features, practical information, and positive aspects highlighted by its visitors.

Main Services

• Homeless Shelter: Horizon House provides a safe and temporary residence for homeless individuals, offering them a place to rest, regroup, and access essential services.
• Support Services: The facility connects guests with various support services, such as case management, job training, life skills education, mental health counseling, and substance abuse treatment, to help them regain independence and self-sufficiency.
• Community Engagement: Horizon House actively engages with the local community, collaborating with other organizations to provide comprehensive assistance and advocate for those in need.

Location and Access

Horizon House is conveniently located in downtown Columbus, Indiana, near the intersection of Chestnut Street and 8th Street. The facility is easily accessible by public transportation, with several bus routes serving the area. For those driving, there is a wheelchair-accessible parking lot available on-site. Additionally, the building features a wheelchair-accessible entrance, ensuring accessibility for all visitors.

Featured Characteristics

• Capacity: Horizon House can accommodate up to 60 individuals per night, providing a safe and secure environment for guests.
• 24/7 Assistance: The facility operates on a 24/7 basis, ensuring that support and assistance are always available to those in need.
• Pet-Friendly Policy: Horizon House allows guests to bring their pets, recognizing the importance of these companions during difficult times.
• On-Site Amenities: The facility offers on-site amenities such as laundry services, a computer lab, and a dining area, fostering a sense of community and independence among guests.

Practical Information

• Contact Information:
  • Address: 724 Chestnut St #6346, Columbus, IN 47201, United States
  • Phone: 812-799-1062
  • Website: hsi-indiana.com
• Hours of Operation: Horizon House is open 24/7 for guest intake and services.
• Eligibility: The shelter serves homeless individuals and families, with no age restrictions. Guests must be willing to participate in services aimed at helping them regain independence.

Positive Aspects from Reviews:

• Elaine's commitment and patience were praised for helping individuals in need, demonstrating the compassionate nature of Horizon House's staff.
• The facility's warm and caring atmosphere was highlighted, with guests and visitors appreciating the supportive environment fostered by Horizon House and its partner organizations.
• Horizon House's staff was commended for going above and beyond their duties, stepping up to challenges and providing hope and faith to those in need.

With an average opinion rating of 4/5 from 28 reviews on Google My Business, Horizon House has established itself as a trusted and valued resource in the Columbus community. The facility's dedication to providing comprehensive support and advocating for homeless individuals has earned it high praise from both guests and community members.

👍 Reviews of Horizon House

Jess K.

4/5

Elaine is one of them amazing people I have met. She was so patient with me and my husband and helped us when we needed it the most. I was lost scared and didn't know where to turn. Without them I don't know what would have happened or how things would have turned out!

R L. E.

5/5

Wonderful, warm caring staff. When your in a time of true need these folks along w Human Service and IFHA staff as well stepped up to the challenge for me. I have faith and hope restored. Thank you.

Alison G.

1/5

Unfortunately my family needed help a few times in the past. Each time i tried Horizon house for help because i have two young children. I interacted with several different employees and was met with condescention and annoyance every time. My first phone call to them was early evening and i was told to sleep in my car at mcdonalds and "try to make it fun for the kids." They were only ages 3 and 4 years old at the time. It took 5 visits over 2 days before i was allowed shelter for only one night. The last time i called i was flat out turned away because i said i tried every other resource i could before calling them, i said i left a message at the number for CHIRP but had not heard back from anyone yet. As soon as i mentioned their competitor, the woman told me she could no longer speak to me and hung up.
I was shocked at the horrible way this charitable organization treated a family in need on 3 separate occassions. Kicking a person when they are already down is despicable behavior. The last thing a family needs when they are going through an already stressful and terrifying situation is to be made to feel ashamed. Its hard enough to ask for help. Ive learned if i ever need help again, not to waste my time calling Horizon house.

Sarah C.

2/5

They are kinda hard to reach I have called multiple times and left messages with return call number and haven't received any call back! Probably should just go there!

Cristy F.

5/5

Very helpful staff and able to connect you with lots of community resources.

Brett K.

4/5

They actually helped us out a couple years ago putting us up in the shelter

Melody L.

4/5

Good place to go if you have nowhere to og

angel M.

5/5

Can be provided with resource information and they do help family's here.

Jess K.

4/5

Elaine is one of them amazing people I have met. She was so patient with me and my husband and helped us when we needed it the most. I was lost scared and didn't know where to turn. Without them I don't know what would have happened or how things would have turned out!

R L. E.

5/5

Wonderful, warm caring staff. When your in a time of true need these folks along w Human Service and IFHA staff as well stepped up to the challenge for me. I have faith and hope restored. Thank you.

Alison G.

1/5

Unfortunately my family needed help a few times in the past. Each time i tried Horizon house for help because i have two young children. I interacted with several different employees and was met with condescention and annoyance every time. My first phone call to them was early evening and i was told to sleep in my car at mcdonalds and "try to make it fun for the kids." They were only ages 3 and 4 years old at the time. It took 5 visits over 2 days before i was allowed shelter for only one night. The last time i called i was flat out turned away because i said i tried every other resource i could before calling them, i said i left a message at the number for CHIRP but had not heard back from anyone yet. As soon as i mentioned their competitor, the woman told me she could no longer speak to me and hung up.
I was shocked at the horrible way this charitable organization treated a family in need on 3 separate occassions. Kicking a person when they are already down is despicable behavior. The last thing a family needs when they are going through an already stressful and terrifying situation is to be made to feel ashamed. Its hard enough to ask for help. Ive learned if i ever need help again, not to waste my time calling Horizon house.

Sarah C.

2/5

They are kinda hard to reach I have called multiple times and left messages with return call number and haven't received any call back! Probably should just go there!

Cristy F.

5/5

Very helpful staff and able to connect you with lots of community resources.