Firefly Children and Family Alliance - Muncie, Indiana

Firefly Children and Family Alliance: A Comprehensive Overview

The Firefly Children and Family Alliance, located at 3620 N Everbrook Ln F, Muncie, IN 47304, United States, is a distinguished organization dedicated to providing social services and support to families and children in the Muncie area. This non-profit organization is committed to enhancing the lives of its community members through various programs and initiatives.

Specialties and Services

• Social Services Organization: Firefly offers a wide array of social services aimed at addressing the needs of children, families, and individuals in the community. These services include but are not limited to, counseling, case management, and advocacy.
• Non-Profit Organization: As a non-profit, Firefly relies on donations and community support to fund its programs. This ensures that their services are accessible to all, regardless of income.

Contact Information

Accessibility

Firefly Children and Family Alliance has taken the necessary steps to ensure that its facilities are accessible to all individuals. The organization offers:

• Wheelchair-Accessible Car Park: A dedicated parking area for individuals with mobility impairments.
• Wheelchair-Accessible Entrance: The main entrance is designed to accommodate wheelchair users, ensuring easy access to the building.

Community Feedback

With a total of 25 reviews on Google My Business, Firefly Children and Family Alliance maintains an average rating of 4 out of 5 stars. This demonstrates the organization's commitment to delivering high-quality services and supports to its community.

Why Choose Firefly Children and Family Alliance

If you or someone you know is in need of social services or support, Firefly Children and Family Alliance is an excellent choice. With its wide range of services, commitment to accessibility, and dedication to community improvement, Firefly stands out as a beacon of support in the Muncie area.

Whether you're seeking counseling services, case management, or advocacy, Firefly Children and Family Alliance is here to help. Don't hesitate to reach out to their dedicated team today to learn more about their services and how they can support you or your family.

👍 Reviews of Firefly Children and Family Alliance

Tammy D.

1/5

They never answer their phones and the caseworkers never follow up with you when you have a crisis. My kids father and my sons lights were disconnected and his caseworker never reached out to him plus you ask them for help and they act as if they don't care what your dealing with. He asked them for assistance with going to food pantries or to help him with a bus pass they kept telling us both they didnt have any but other people that we knew were getting bus passes from them. It seems to me that they only want to help who they want to help. I had to get a loan just to help them. I tell you that the only person that came thru for us is our lord and savior. We all all our gratitude and appreciation to him.Thank you for helping us when were at our last.

Jade Y.

1/5

WORST place ever! I have called, left messages, emailed, and called the hotline and no answer. This is ridiculous. I heard the workers were purposely not answering the phone or emails because “if people were serious about the vouchers they would come into the building”. I understand being busy but purposely ignoring people who are IN NEED of vouchers is beyond unprofessional. Learn to answer emails and the phone!

Bridget C.

1/5

I feel like this place is overrated. therapy didn't do much to help me or my family. The guy came to my house we only ever spoke about my situation (like therapy) but he never helped me in any way AT ALL. I desperately needed their help at that time too and had many things they COULD HAVE helped with but he never helped with ANYTHING AT ALL. I do not recommend this place if your needing help! I wasted my time for 2 months in hopes of getting some kind of help and it never happened. After 2 months he sent a text telling me we wouldn't be meeting anymore! I DO NOT recommend.

Karl W.

1/5

The process that this company uses for ccdf is not acceptable. As a foster parent it should not take 2-3 weeks to get a foster child set up for daycare.

Susan J.

5/5

Loved it I am glad we have that service in Muncie

Andrew K.

5/5

Wonderful and caring staff. They really hell and want to help people.

Sherry A.

5/5

Gave a ride to someone who needed to go there for assistance.

patricia R.

5/5

Great oeople who great services

Tammy D.

1/5

They never answer their phones and the caseworkers never follow up with you when you have a crisis. My kids father and my sons lights were disconnected and his caseworker never reached out to him plus you ask them for help and they act as if they don't care what your dealing with. He asked them for assistance with going to food pantries or to help him with a bus pass they kept telling us both they didnt have any but other people that we knew were getting bus passes from them. It seems to me that they only want to help who they want to help. I had to get a loan just to help them. I tell you that the only person that came thru for us is our lord and savior. We all all our gratitude and appreciation to him.Thank you for helping us when were at our last.

Jade Y.

1/5

WORST place ever! I have called, left messages, emailed, and called the hotline and no answer. This is ridiculous. I heard the workers were purposely not answering the phone or emails because “if people were serious about the vouchers they would come into the building”. I understand being busy but purposely ignoring people who are IN NEED of vouchers is beyond unprofessional. Learn to answer emails and the phone!

Bridget C.

1/5

I feel like this place is overrated. therapy didn't do much to help me or my family. The guy came to my house we only ever spoke about my situation (like therapy) but he never helped me in any way AT ALL. I desperately needed their help at that time too and had many things they COULD HAVE helped with but he never helped with ANYTHING AT ALL. I do not recommend this place if your needing help! I wasted my time for 2 months in hopes of getting some kind of help and it never happened. After 2 months he sent a text telling me we wouldn't be meeting anymore! I DO NOT recommend.

Karl W.

1/5

The process that this company uses for ccdf is not acceptable. As a foster parent it should not take 2-3 weeks to get a foster child set up for daycare.

Andrew K.

5/5

Wonderful and caring staff. They really hell and want to help people.