Garland Animal Services - Garland, Texas

Garland Animal Services: A Comprehensive Overview

Garland Animal Services, located at 200 N 5th St, Garland, TX 75040, United States, is a government office dedicated to the well-being and responsible management of animals within the Garland community. Operating under the auspices of the City of Garland, this agency plays a crucial role in animal welfare, public safety, and community engagement. They offer a range of services designed to address various aspects of animal care, from animal control to adoption programs. Understanding the services provided and the overall operation of Garland Animal Services is essential for residents seeking assistance or wishing to contribute to the region's animal welfare efforts.

Contact Information:

• Phone: 9722053570
• Address: 200 N 5th St, Garland, TX 75040, United States
• Website: (Currently Unavailable)

Specialties: The primary specialties of Garland Animal Services fall under animal control and the provision of services related to animal welfare. This encompasses a broad spectrum of activities, including:

• Animal Control Enforcement: They enforce local ordinances pertaining to animal ownership, neglect, and dangerous animals. This involves responding to complaints, investigating alleged violations, and issuing citations or initiating legal action when necessary.
• Animal Rescue and Intake: The agency is responsible for rescuing stray, abandoned, or surrendered animals. They provide temporary shelter, medical care, and rehabilitation to these animals.
• Adoption Services: Garland Animal Services actively promotes animal adoption, connecting suitable animals with loving homes. They facilitate the adoption process, including matching animals with potential adopters, conducting background checks, and providing post-adoption support.
• Community Outreach and Education: A vital component of their mission is educating the public about responsible pet ownership, animal welfare, and the importance of spaying and neutering.
• Animal Identification Programs: They support programs such as microchipping and pet licensing to aid in the identification and return of lost animals.

Operational Details and Accessibility

Garland Animal Services operates as a government office, which influences its operational procedures and funding sources. As a public entity, the agency is accountable to the City of Garland government and subject to relevant regulations and oversight. The agency’s budget and staffing levels are determined through the city’s budgetary process.

Accessibility Features: The facility is designed to be accessible to individuals with disabilities. Specifically, they offer:

• Wheelchair-Accessible Car Park: A designated parking area is available for vehicles requiring wheelchair access.
• Wheelchair-Accessible Entrance: The primary entrance to the facility is designed to accommodate individuals using wheelchairs or other mobility devices.

Customer Reviews & Reputation: Currently, Garland Animal Services has 18 reviews on Google My Business, offering a snapshot of public perception. The average opinion is 2.1 out of 5 stars. While the average score indicates areas for improvement, it’s important to consider the range of reviews and look for recurring themes. Some reviews highlight positive experiences with adoption services and the care provided to animals, while others raise concerns regarding response times and communication. It's recommended to explore these reviews in detail to gain a comprehensive understanding of the customer experience.

Additional Points of Interest: Beyond the core services, Garland Animal Services may offer additional programs or initiatives depending on community needs and available resources. These could include:

* Low-Cost Vaccination Clinics: Providing affordable vaccination services to pet owners.
* Spay/Neuter Assistance Programs: Offering financial assistance or subsidies for spaying and neutering procedures.
* Lost Pet Recovery Events: Organizing events to help reunite lost pets with their owners.

Recommendations for Individuals Seeking Assistance: When contacting Garland Animal Services, it's advisable to have the following information readily available:

* Animal Identification: If reporting a lost or found animal, provide details such as breed, size, color, and any identifying markings. Microchip information is particularly helpful.
* Complaint Details: If filing a complaint about animal neglect or abuse, be prepared to provide specific details, including dates, times, and locations.
* Contact Information: Ensure you have your phone number and address readily available for follow-up communication.

Future Developments: It would be beneficial for Garland Animal Services to enhance its online presence through a fully functional website. A website would improve accessibility for residents seeking information and could streamline service requests. Increased transparency and improved communication channels would further strengthen the agency’s relationship with the community.

👍 Reviews of Garland Animal Services

Cesar R.

5/5

I had an incident today involving a rat and a snake that came into my residence chasing after the rat. Animal services was called to remove the snake. I first encountered the 2 1/2 ft snake in my bathtub and thought it was a rattler due to it's striking resemblance. But I noticed that it didn't have the rattle on its tail. It had a long stringy tail like that of a rat. Rudy Mencilla shows up few minutes after being called. He promptly and professionally came in, checked out the area and by my description of the snake identified that it was not a rattler but a rat snake, common to the area and not venomous. I was relieved to find out. This gentleman was professional, informative and very knowledgeable of his work. I just want to thank GAS and give credit where credit is due. Kudos Rudy Mencilla for a job well done. Thank you for putting me at ease and explaining that it was a harmless snake.

Victoria H.

1/5

Animal control sucks. They took hours to come get the dog that’s been in the Heat all day!!!!! They said since we’ve been giving it water it complicates the circumstances of getting the dog rescued just because we showed it decent humanity. Animal control came and he made me get the dog and contain it MYSELF!!!!! Lazy!!!!!! Very non perfectional and I wish I got the name of the officer because he was plain out disrespectful and so was the older woman on dispatch and I really hope they see this comment personally.

jw W.

1/5

I have been calling compliance for a rooster that has been walking around going on 2 weeks. I've had an officer come out one time and say the owner will surrender the animal (rooster) by Monday. We'll I am looking at the rooster now. This rooster has Scratched up my car (hood area) and did #2 on my car and my entire garage. How can I get some help? The Supervisor I just got off the phone with says someone is coming, REALLY. I do have the supervisor name.

Mariel D. C.

1/5

If I could give zero stars, I would. They provided absolutely no help and no resources. What’s the point of animal services if they won’t help save animals? “Sticking to procedure” is such a funny way to say “yeah we actually don’t care about animals. They can die.” Disgusting and inhumane.

David T.

5/5

I'm not sure where all these bad reviews are coming from. We just called GAS at about 7:30 at night to come and check on a raccoon that was acting very strangely. We tried to scare it off and the animal simply didn't move, so we called GAS. The officer that came out was very thorough in his search, polite and got the job done. By the time he arrived, the animal had moved to one of my neighbor's yard, and the officer found and captured it. Many thanks to the team at GAS, job well done.

Elizabeth Y.

1/5

Garland animal services is a JOKE! There's a guy in my neighborhood that keeps his dog in his truck. DAY and NIGHT. Animal control came out one time and didn't take the dog. It's been over a week and the dog is still in the truck. It's been in the 90°s and it's even hotter in that truck. We've continuously called but they seem annoyed and never send anyone out or just transfer us to the shelter. WHAT ARE WE SUPPOSED TO DO?!

A S.

5/5

Tristan(GAS) came and helped us with a sick skunk. He was kind, informative and humanely sedated the skunk for removal. The poor little thing was sick, suffering and resting in our shady yard and Tristan gently cared for it. Thank you for a kind and sensitive final gesture for a sick young skunk.

alicia P.

1/5

One of the worse service. Customer service was horrible! I ended up adopting a sick kitten that til this day I'm still having issues with that is costing me. They have a horrible attitudes. They wouldn't allow me to speak with a supervisor. I'm reporting this organization to the Humane Society. I don't recommend ANYONE to adopt from this organization!