True North Housing Alliance / Torres Community Shelter - Chico, California

4lly C.

Not a good shelter, they don't help with transportation to reunite you with loved ones if you ever get stranded in Chico, California. They would rather keep you there than to help with what you're needing/asking help with : leaving Chico. Also Justin is currently sick there right now from shelter food poisoning, possibly undercooked meat. This place should have funding removed or shut down. First shelter I know of that gets you into it and then redirects you to call the 211# as you are sitting right there with them. Avoid this place.

John G.

This place is a blessing! This was my first time being homeless I was scared I didn’t know what to do. They were so kind to me, took me in And comforted me through such a hard time. The staff are wonderful and have supported me the week. I have been here. I got an apartment so I will be leaving tomorrow so blessed that this place is here in our community to help out people who are in need. Big shout out to the staff! Chaz you were amazing thank you so much for being so kind and such a sweetheart! Chrissy, you were amazing Thank you so much for our beautiful Conversations❤️❤️ ms. May thank you for showing me and teaching me about boundaries. I love each and every single one of you guys. Thank you so much! 😊

Ashleigh O.

I have been a homeless woman for about 2 1/2 years now and been in and out of various shelters and I can say BY FAR this is the WORST place I have ever stayed. From the constant moaning and complaining from every other resident there to the staff purposefully kicking residents out on false accusations and complete bull crap, I would never recommend this shelter to anyone. I was warned about this shelter when I first moved here to chico, but I'm someone who gives people the benefit of doubt. So I gave them a chance. The first time I was kicked out was because one of the ladies said that I put hands on someone else. ( I'm the least violent person this place has ever seen). Second time I was kicked out, was because I chose to take my dog to the vet instead of cleaning my bed space and THEY KNEW I had a vet appointment for him cause they were the ones who made that appointment! And third time I was kicked out was because I PLAYFULLY flicked my husband on the ear. Seriously, it was PLAYFUL. This place has had men forcefully push and punch staff members and are welcomed back within 3 days. However, when I PLAYFULLY flicked my husbands ear, suddenly I'm REDFLAGGED and forever banned from their shelter!?
They never helped me anyways. The only time I ever got help was when I moved into the Jesus center (current housing sit.) that I got the help I needed. DO NOT GO TO THE TORRES SHELTER! THEY WILL DO EVERYTHING IN THEIR POWER TO KEEP YOU ON THE STREETS, HOMELESS, HUNGRY AND SCARED.

DONT SAY I DIDN'T WARN YOU!!!!

Crowbo

EDIT:I have been here a few months now and would like to add to this now that I'm fully accustomed. The staff are unreasonably strict and sometimes even cruel to me and the other guests. Amenities are great but theres a lot of awful staff here that make things unreasonably distressing and complicated. After my 5 months of being here they abruptly told me I cannot have all my comfort items in my bed and that I can only have one (out of maybe a dozen) despite me being here under domestic violence terms. When I began to meltdown and became kind of hysterical, they didn't comfort me and instead told me to quiet down. So if you're willing to deal with the rude staff then this place is alright

This was the first homeless shelter I've ever been to and I got to say it's quite welcoming. The staff have been kind and gentle when talking to me (I struggle with Autism and have some trouble talking-not to mention the situation I got out of has been making me anxious)

The food is alright, it can be really good or somewhat bad in my experience! They were pretty quick with admitting me and there's a beautiful patio to chill in the sun if you need it. Not to mention all the other lovely spots and things here; microwaves, hot water, showers and soaps/towels, vouchers for a local thrift shop, free wifi, and washing machines. Definitely a safe space for lgbt people, there's a nonbinary dorm and the staff are alright with pronouns after a bit!

Jerry C.

A great place to go if you need to start your life or restart your life if you are homeless in Butte county for 30 days. It has housing and work search assistance. It can be a long term solution for needed work experience. A great educational start to get training at local colleges, or housing readiness classes including case management. Assistance available, if you choose it and show you're dedicated to improvement of your situation. Great staff and case managers but little tolerance for trouble makers or aggressive behavior

Debbie D.

My friend Karen Kay Kennedy stayed there after leaving Freedom House to get sent to Daxit for a 90 day program..ca.e to True North only to be moved into a piece of crap program designed by The Federal Gov....The Foundation rules rules and a 448,000 Fire!!!
KAREN IS NOW AT MY HOUSE AWAITING HER GOVERNMENT DIRECT EXPRESS CARD WHICH WAS STOKEN ON AUGIUST 1 OF THIS YEAR...IT WILL BE COMING TO MY HOME HERE IN San Jose...Karen is ptsd from. Prior Camp Fires of 2018....she is a caring kind and fierce warrioress..powerful Beyond Pagan Lady...and she loves so.e guy on a Buell
Or Ducati...4 Wheel drive independent suspension..lol this is Karen and I soon miss Butte county but I'm home..only to leave again...too many pai ful and Wild Romances..yet to happen...oh Yeah Sheriff Bishop...Damn..and ahhhh that sweet And that Handsome younger man tried to say he was faded...and didn't know where he was on the 4th floor...floor 14 was too too Quiet Kevin the Securuty took me on a tour....scarey..lol...not scared....And Support Your Local Patched Clubs...Hells Angels!!!!!

Mitchell W.

True north assisted me with a good lifestyle plan get and keep an apt

Karen K.

I came to the shelter at the end of August of 2023. It is at the end of March 2024. Because of dedication and foot work I will be moving into a brand new studio at the end of May! You do what you need to do..save your $$$$....make sure you sign up with Cal-Aim thru your case mgr and your first month rent and deposit are covered. They can also help with things you may need to get. You have a safe space to sleep,a 7 minute shower..place to charge your phone.,get mail....the food ? Lol is free
Seriously it would have been difficult without the services available..so what are you waiting for