Simmons YMCA - Charlotte, North Carolina

Address: 6824 Democracy Dr, Charlotte, NC 28212.
Phone: 047166600.
Website: ymcacharlotte.org
Specialties: Youth organization, Fitness center, Gym, Non-profit organization, Summer camp organizer, Youth club.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 161 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Simmons YMCA

Simmons YMCA 6824 Democracy Dr, Charlotte, NC 28212

☎️047166600

⏰ Open Hours of Simmons YMCA

Monday: 5 AM–9 PM
Tuesday: 5 AM–9 PM
Wednesday: 5 AM–9 PM
Thursday: 5 AM–9 PM
Friday: 5 AM–8 PM
Saturday: 7 AM–5 PM
Sunday: 12–5 PM

SIMMONS YMCA: A Comprehensive Guide to This Remarkable Community Center

Located at 6824 Democracy Dr, Charlotte, NC 28212, the Simmons YMCA is a vibrant community center that offers a wide range of services and activities for people of all ages. With a focus on youth development, healthy living, and social responsibility, this non-profit organization has been serving the Charlotte community for many years.

The Simmons YMCA is a one-stop shop for all your fitness and wellness needs. With state-of-the-art equipment, group workout classes, and personalized training programs, you'll find everything you need to achieve your health and fitness goals. The center also offers a variety of programs for children and teenagers, including after-school care, summer camps, and youth sports teams.

In addition to fitness facilities, the Simmons YMCA also provides a range of community programs and services. These include financial assistance for those in need, mentorship programs, and volunteer opportunities. The center also works closely with local schools and organizations to support education and youth development initiatives.

To learn more about the Simmons YMCA and its offerings, visit their website at ymcacharlotte.org. You can also contact them directly at 047166600 to ask any questions or schedule a tour of the facilities.

Key Features and Services

State-of-the-art fitness center with modern equipment
Wide selection of group workout classes, including yoga, Zumba, and strength training
Personalized fitness training and nutrition counseling
Programs for children and teenagers, including after-school care, summer camps, and youth sports teams
Financial assistance and scholarship programs for those in need
Mentorship and volunteer opportunities
Community programs and initiatives, including education and youth development support

Accessibility and Reviews

The Simmons YMCA is committed to ensuring that everyone can access its facilities and programs. The center offers wheelchair-accessible entrances and parking lots, making it easy for people with disabilities to participate in the activities and services offered.

With 161 reviews on Google My Business, the Simmons YMCA has an impressive average rating of 4.3 out of 5 stars. Many reviewers praise the center's friendly staff, diverse program offerings, and commitment to community service. Some users note that the facilities can be busy during peak hours, but overall, the feedback is overwhelmingly positive.

👍 Reviews of Simmons YMCA

Simmons YMCA - Charlotte, North Carolina

fathe D.

1/5

I am writing to express my concern regarding the billing and membership cancellation issues I have been facing at your Alba Moro Road location.

In January, I visited the YMCA office to put my membership on hold for three months due to my overseas travel plans. At that time, I was not informed that there would be any charges during this hold period, nor was I made aware of any fees that would continue to be charged to my credit card. The representative I spoke with, Larry, did not provide any such information.

Since then, I have moved to a location far from the YMCA, over 30 minutes away, and as a result, I decided to cancel my membership. I visited a different YMCA location to formally cancel my membership, and I was assured that the cancellation would be processed and that I would not be charged further.

However, I noticed that I was charged for this month despite having put my account on hold and submitting the cancellation request. I returned to the original location where I spoke with Larry again, who acknowledged the mistake and confirmed that I should not have been charged for this month. He mentioned that the manager, who was unfortunately unavailable due to illness, would be the one to handle the refund, and I was told to come back when she is available.

Additionally, I spoke with a manager from the headquarters office last week, a lady, and explained the entire situation to her. She confirmed that my membership should have been canceled specially after I submit the cancellation form online I am extremely frustrated at this point, as I have followed the procedures and still face issues with the charges.

I am requesting a prompt resolution, including the refund of the charge to my credit card. I do not have the time to make another visit to the location, and I expect a solution to be provided without further inconvenience. I am also disappointed in the lack of communication and the poor customer service I have received, especially considering the multiple assurances I’ve been given.

Please let me know how you plan to address this issue as soon as possible.
Thank you for your attention to this matter.

Willie R.

5/5

A broad selection of activities and exercise equipment to fit almost anyone's needs. Staying active enhances everyone's health and well-being. Great place with caring and kind staff.

Michael T.

5/5

Always enjoy this YMCA. The staff are always friendly and helpful. The basketball courts have been redone and look amazing. The weight room has a good selection of weights and machines as well as cardio machines. I have attended a couple of classes and the instructors provide great instruction.

Kaseem W.

5/5

Best sauna, and steam room in the city, a hybrid steam that is heavy, intense and worth the drive

Mrs. W.

5/5

The staff is always welcoming and friendly. This Y offers a variety of classes and they welcome feedback from the members, I really enjoy going there.
Update in 5/2/24
I still enjoy going to this Y, even more so than my home YMCA. The staff continues to serve us well and we've gotten new instructors like Julie for zumba and Gloria for deep stretch who are both amazing.
11/2/24 update
Ivy's Zumba class was amazing this morning. This woman is out here putting an elastic band workout for the arms in a Zumba class. The talent!!!!

Keenia J.

1/5

Do not send your kids here. My little sister was bullied by multiple children during summer camp and afterschool. Repeatedly pushed by boys and one even punched her in the nose. The staff did NOTHING to help. They give a child 5 warnings before they kicked them out. Smh. If you want your kid to be bullied and beat with no repercussions then send them here. If not GO ELSEWHERE

Antonio G.

1/5

My child had the worst camp experience in his life at Simmons YMCA. His 1st day of camp he pushed and bullied. The camp staff did little to mitigate the situation and I wasn't even notified of this incident. The next day a child tries to take my son's lunch like they are in prison and he has to literally fight to defend his food. The camp staff also did little to mitigate this situation and I also wasn't notified of this incident. My son eventually cries at the end of the night and finally tells me about his experience at Simmons YMCA. My son trusted me to leave him in a fun and safe environment but Simmons has put a strain on that trust. My son doesn't feel safe or protected in this environment. Most camps are full and it's a struggle to find alternatives. I am extremely disappointed in Simmons.

Samantha W.

5/5

Recently, my husband and I enrolled in a membership at Simmons. Will at the front desk was wonderful and took the time to explain everything to us. We are excited to see the new updates for the gym.