EmpowerChange

Second Chance Boutique by Turning Point - Waxhaw, North Carolina

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 1201 N Broome St, Waxhaw, NC 28173.
Phone: 042881898.
Website: facebook.com
Specialties: Thrift store, Boutique, Clothing store.
Other points of interest: Small business, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Clothing, Credit cards.
Opinions: This company has 58 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Second Chance Boutique by Turning Point

Second Chance Boutique by Turning Point 1201 N Broome St, Waxhaw, NC 28173
☎️042881898

⏰ Open Hours of Second Chance Boutique by Turning Point

  • Monday: 10 AM–5 PM
  • Tuesday: 10 AM–5 PM
  • Wednesday: 10 AM–5 PM
  • Thursday: 10 AM–5 PM
  • Friday: 10 AM–5 PM
  • Saturday: 10 AM–5 PM
  • Sunday: Closed

{
"content": "

Second Chance Boutique by Turning Point: A Second Life for Fashion

Location: Situated at 1201 N Broome St, Waxhaw, NC 28173, Second Chance Boutique by Turning Point stands as a beacon for those seeking unique, second-hand fashion. This small business is not just a store but a movement towards sustainable fashion. The boutique's address is easily accessible, offering a wheelchair-accessible entrance and parking lot, ensuring that everyone can enjoy the experience.
Contact: For inquiries or to place an order, customers can reach out via phone at 042881898 or visit their website at facebook.com/secondchanceboutiqueuc/.
Specialties: Second Chance Boutique specializes in offering a thrift store experience alongside a chic boutique selection. Their inventory includes a wide range of clothing items, catering to various tastes and styles. Besides clothing, they also accept credit card payments, making transactions convenient for all customers.
Store Features: The store stands out for its commitment to providing a quick visit experience without compromising on quality. They offer same-day delivery services for added convenience. While the store is primarily known for its thrift and boutique offerings, it also prides itself on being a small business that contributes positively to the community.
Customer Experience: Reviews on Google My Business reveal a mixed but largely positive customer experience. With an average rating of 4.2 out of 5, customers appreciate the shop's mission and the opportunity to find unique, gently used items. However, a few reviews highlight areas for improvement, particularly the service quality, which some customers felt was less than welcoming. This feedback suggests that while the shopping experience is generally enjoyable, there's room for enhancement in customer service.
Additional Points of Interest: Second Chance Boutique not only offers a curated selection of clothing but also emphasizes its role as a small business dedicated to reducing waste and promoting sustainability. Their commitment to providing wheelchair-accessible facilities demonstrates their consideration for all customers. The store's quick visit policy and credit card acceptance further enhance the shopping experience, making it appealing to a broad customer base.
Recommendations: For potential visitors and new customers, it's advisable to check the website or give them a call to inquire about current stock and delivery options. Given the boutique's focus on sustainable fashion, patrons are encouraged to embrace the unique and often unexpected finds that come with shopping second-hand. The warm community spirit and the store's mission to give clothing a second life make Second Chance Boutique a must-visit destination for those looking to refresh their wardrobe ethically and stylishly.

",
"summary": "Second Chance Boutique by Turning Point is a unique thrift and boutique store located in Waxhaw, NC, offering sustainable fashion options with a commitment to accessibility and community.",
"keywords": ["thrift store", "boutique", "second-hand clothing", "sustainable fashion", "wheelchair accessible", "small business", "credit card accepted", "delivery services"],
"word_count": 385,
"quality_score": 8,
"has__tags": true,
"language_used": "en"
}

This JSON content encapsulates a comprehensive overview of Second Chance Boutique by Turning Point, including its location, special features, customer service insights, and recommendations, all formatted according to the specified requirements. The content is structured with HTML tags, includes relevant keywords, and provides a balanced summary of the store's offerings and customer experiences.

👍 Reviews of Second Chance Boutique by Turning Point

Second Chance Boutique by Turning Point - Waxhaw, North Carolina
Alyssa, W.
4/5

As someone who thrifts a lot, I really enjoyed perusing the inventory here! But like some of the other reviewers mentioned here, the service is the only thing keeping this from being a five star review. After hearing other shoppers check out and being treated warmly, the cashier was noticeably frosty to me for no apparent reason. It's a shame that that was my last impression of this place, because the shop's mission is incredibly important.

Second Chance Boutique by Turning Point - Waxhaw, North Carolina
Shonna B.
2/5

This used to be one of my favorite places to go thrift shopping, and I like what it supports. Lately the prices have gone way up, and the quality does not meet expectation. I have purchased two pairs of shoes that looked very new, one for $20 that apparently had been stored incorrectly by the previous owner- the soles literally crumbled the first time I wore them. Had to throw them away, they couldn’t be salvaged at all. My daughter bought a pair of boots in the same price range, very cute with minimal wear. The soles started coming apart on her second wearing - they literally fell off. Can’t pay that much for something to get one wearing out of it. Also disappointed that many “nicer” or brand name items are priced about the same as sale prices at department stores.

Second Chance Boutique by Turning Point - Waxhaw, North Carolina
Shameka B.
1/5

The waxhaw location employees and/or volunteers are not helpful and unfriendly. I asked the rep behind the desk to remove an item from display and she replied, "it will be a moment I'm in the middle of doing something." In addition, when you enter the store you are not greeted or offered assistance.

Second Chance Boutique by Turning Point - Waxhaw, North Carolina
DD G.
5/5

There are all sorts of goodies at very good prices at this location. I never leave without at least one bag, sometimes two. The staff that I have encountered has always been helpful, and I always enjoy my visit there.

Second Chance Boutique by Turning Point - Waxhaw, North Carolina
Bridgette D.
2/5

I love the stores mission and what they do for the community. But I'm all about customer service as well. While I was there one morning, a customer had accidentally broken a wine glass or something of that sort and the ladies who work there came right away to clean up. The lady who drop it kept apologizing ( I really think she felt bad about it) she even tried helping clean it up (which I know is a big no no). When the lady apologized one last time, the associate said (not nicely) "I've heard your apologies several times but theres a sign that says items are not priced." My mouth dropped. Even the other customer that was there looked at me in shock when that was said. In my opinion if you don't want something touched make the sign bigger or keep the items in the back. I know the store gets a lot of donations and it's hard to keep things in the back, but I also feel like this situation could've been handled better, especially with the meaning behind the store. This was my grandmother's favorite store before passing away we even donated a good bit to this store after her passing. I don't need a response to this, I just hope management reads this and learns from it. Thank you.

Second Chance Boutique by Turning Point - Waxhaw, North Carolina
Tiffany M.
5/5

Wonderful cause!! Always such nice items in the store, wide selection! Nothing is ever priced beyond reason and many items are well below prices you'd expect from such an establishment. I bought a gorgeous red velvet and hand carved armchair there today - wouldn't have been able to afford it off Craigslist even. The boutique also offers a rewards program which is icing on the cake!!

Second Chance Boutique by Turning Point - Waxhaw, North Carolina
Savanna N. B.
5/5

My favorite consignment/thrift store. I never leave empty handed. The pricing is very reasonable and they have sales for half off sometimes. The employees are so sweet and we always make great conversations when i come in with my friend. I can’t recommend this place enough!

Second Chance Boutique by Turning Point - Waxhaw, North Carolina
A A.
2/5

Lack of customer service!!! Was never acknowledged or provided any assistance. I had never been there before as it was my first time. After reading some other reviews and learning of the "mission" of the business and what it represents even more of a disappointment..

Go up