HSA-Merced County Human Services Agency - Atwater, California

Overview of HSA-Merced County Human Services Agency

Located at 1920 Customer Care Way, Atwater, CA 95301, the HSA-Merced County Human Services Agency stands as a vital social services organization (b Specialties: Social services organization) dedicated to supporting the needs of the community. This agency is easily accessible, boasting a wheelchair accessible entrance and parking lot, ensuring convenience for everyone, including those with mobility challenges. For those considering reaching out, the phone number is readily available: 209-385-3000.

For more detailed information, visiting their website at countyofmerced.com provides comprehensive insights into their services and how they can assist you.

Key Features and Accessibility

The agency prides itself on its wheelchair accessibility, making it easier for individuals with disabilities to access crucial services. The address is straightforward, located in Atwater, a suburb of Merced, making it a convenient location for residents seeking assistance.

Customer Experience and Reviews

Customer feedback reflects a generally positive experience, with an average rating of 4.2 out of 5 stars on Google My Business. Several reviewers commend the efficiency of the service, noting swift processing times and a user-friendly process for applying for benefits. However, a few instances highlight the importance of clear communication regarding scheduled appointments, as some clients faced delays due to missed calls and unreturned messages.

Recommendations for Potential Visitors

For those looking to utilize the services provided by HSA-Merced County Human Services Agency, here are some key points to keep in mind:
- Be Prepared: When visiting, ensure you have all necessary documents, such as check stubs and proof of your last day worked.
- Patience is Key: Given the occasional communication hiccups, patience is advised when scheduling or rescheduling appointments.
- Utilize Online Resources: The agency's website offers a wealth of information that can help streamline your visit and understand the services available.

Final Recommendation

Considering the agency's commitment to serving the community and its positive reputation, reaching out through their official website is highly recommended. Whether you're applying for CalFresh benefits or seeking assistance in another area, HSA-Merced County Human Services Agency is equipped to provide the support you need. Don't let a missed appointment deter you; connected through their website, you can easily reschedule and continue moving forward. Contact them today to take the first step towards accessing vital services.

Remember, every review, good or underwhelming, is an opportunity for improvement, and it's clear that HSA-Merced County Human Services Agency values the community's feedback, continually striving to enhance their services. Your visit could make a difference, not just for yourself, but for others seeking help as well.

👍 Reviews of HSA-Merced County Human Services Agency

Pat C.

4/5

Went here to apply foe calfreash benefits,was in and out in about 40 min.then got a phone interview scheduledw andthey requested a few checkstubs and a sworn letter of mylast day worked.everything was cool till their office missed my phone interview.then the nightmare startedwith several unreturned phone calls +messages.finally went back in the officeto figure out what i did wrong!was givin another phone appiontmentwhich i did answer and finally got my caed charged up after another 30 days.

Cheyenne S.

1/5

3 months… almost 4 I’ve been waiting. Call after call after call still haven’t received a single call!!! I have lost everything, I’m a single mother to a newborn and I need help so I can get back on my feet and go to work, but this state is the slowest ever. I need housing (still sleeping on couches) I need a babysitter to go to work, but I need to work to pay for a babysitter. I go in and all they say is I have to talk to my case worker. They refused to assign me a new one. My daughter state medical was cut off. I have her heart appointments and they are refusing to let me go because I don’t have insurance but yet this damn place wont get a hold of me and I can’t get a hold of anyone.

Maria H.

5/5

I was amazed at how amazing they're very professional. office is super clean, and the girl who named i don't remember was so gentle. I'm looking forward to bringing all my 4 kids here.

Upasna S.

5/5

Very soon I got service without no huge waiting. All the staff is very helpful. If anyone who don’t know English or Spanish translated facility is also available there. Very neat and clean with proper system place. 👍👍👍👍👍

Frank G.

4/5

HSA is The Back Up Every1 needs In Regards to Munching Essentials. Why not? The Help Is Officially On. Thanx U From Us to U

Tiffany

5/5

The staff at this location is amazing and super helpful and honest. Was told since It was lunch time I might have to wait a few hours because of everyone in front of me. I do value the honesty

Melinda G.

1/5

This place is not popular place. I should have rated zero but you can't. Customer service all time zero. Friendliness all time zero. Management needs to be involved.

Leoncio F. J.

5/5

The lady at the information window was very nice and helpful. I was at the wrong place and she directed me to where I needed to go without hesitation.