S & V True Value Hardware - New York, New York

Arthur G.

S& V True Value Hardware is one of those wonderful stores that has everything you might possibly need for your apartment. They also have a dedicated team of knowledgeable employees and a designated person who makes keys!

N H.

Brought in a lamp for rewiring - the guy there is a cheat! He just changed the external wire and left all the old wiring inside the rest of the lamp, reconnected everything together very badly, mangled the lamp and overcharged us on top! So my electrician spent his time trying to get it to work and in addition to paying for his time, I had to replace the dimmer (issues caused by defective wiring in the lamp). Thinking of reporting them to small business bureau. This place is a fraud!

Update - just spoke to them. They lied that they told my husband that they weren't going to rewire to the light sockets (he said they never said that) and that they spent 4 hours on "that thing" - takes 5 minutes to disassemble the lamp! Fraudsters and rude on top of that! His comment on the phone - "why didn't you do it yourself"! I should have tried - would have saved $140 in their "services" plus the time I paid the electrician plus the cost of a new dimmer!! Avoid at all cost!!!

Pic below is the lamp after their “rewiring” job… shame!

PSTARS

I was just walking by and stumbled upon this gem! They have everything you need and nothing you don't. Attentive staff that at first blush knew their stuff. Good prices. Can't wait to get back and discover more this hardware store has to offer, looks like I will be checking a lot of boxes off on my home improvement list!

Ricky C.

Very attentive, experienced, and professional personnel. Good quality items.
I did not know what items to buy to fix a broken pipe, but they helped me find the right items and even explained to me how to do it. Great job guys. Thank you! I definitely recommend this hardware store to anyone.

Nii-Amar A.

Really poor treatment after I asked for a new part after the part I had just purchased was dropped by their employer in front of me and deformed because of the all. When he returned with the new part he threw it at me and told me to get out. It was rude and hostile. I am not sure if he was the owner, manager or employee, but I will not be going back.

Lance L.

New to the UES and tried S&V twice. The guy at the counter(wearing Knicks jacket) is rude and seems to be bothered when asked for help. First trip I managed to get what I wanted at a reasonable price. So I figured I’d tried them again for a mechanical screwdriver I needed to put some furniture together. After being no help at all, I found a cheap 3 in 1 driver at the counter. This guy rang it up at $57!!!! I went across the street to Rainbow and got a high end Milwaukee driver with multiple tips for $20. I will never walk into s&v again.

b B.

Super overpriced and a kicker is they always leave their garbage cans blocking the sidewalk and bus stop

Erica B.

The owner couldn’t be bothered to respond to the email I sent, so posting here to warn others.

Today (Feb 25) I was in your store at about 10a and this was my experience.

- I stood at the register for at least five minutes with two of your employees looking at me several times from the aisle with no move to assist. I finally said can someone help me and he made me come to him.
- I saw that he wasn’t wearing his mask over his nose so I backed up. He said “don’t be scared” and I said I’m scared of people who after a year of a pandemic refuse to wear masks correctly. To which he replied that he’s sick of wearing masks.
- I told him everyone is but that people are still dying. And his response was to remove his mask completely.
- I left the store when this happened and I will never come back. And I recently bought an apt in the neighborhood and need a lot of work done. But that shouldn’t matter. Your employees need to be better trained.