Central California Alliance for Health - Merced, California

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They chose doctor but doctor wouldn't allow an appointment. By law I have right to switch doctor if can't see doctor. They wouldn't allow new doctor to take effect until a month later. And kept telling me not to use urgent care nor hospital that they would help me get an appointment but did nothing. I am sooooo sick! My medical conditions can be life threatening yet they don't care, neither doctor office nor alliance!

Leo G.

I CALLED A WEEK IN ADVANCE! to schedule a ride to my surgery in Sacramento from merced, got text saying be ready at the time specified, and wait outside for pick up 15 minutes before, or after IN THE COLD MISTY WEATHER, then I get a text saying no available drivers, 1/2 hour after the pick up time, now I have to reschedule my time sensitive surgery, Alliance Transportation is a horrible service relying on Uber, lyft services.

Garret

My experience with CCA so far has been calling about an eye infection I've had, being transferred to a department, and after being on hold for a total of two hours being told that they transferred me to the wrong department.

I had zero expectations of CCA, and yet, they still managed to disappoint me

Forrest L.

One month later and still no doctor what so ever. I keep getting sent back to the same doctors who tell me there is nothing they can do. They have me going in circles. When I file a complaint with the california insurance comission, the insurance company central california alliance for health, or the medical ombudsman my grievance gets thrown out because nobody seems to have jurisdiction over the matter. I am going to be left with my only two options being suicide or a very long slow death due to lack of medical treatment.

Not even worthy of one star. They will not provide me with access to a doctor. They keep sending me back to doctors who refuse to help me or are causing problems. When I call, I am transfered to a voice mail and my calls are returned less than 2% of the time (the 2% is an actual documented number). I have to call the CMO to complain, over 8 grievances have been filed with no action taken. I can't even change insurance companies because they are the only one in the area. There is a special place in hell dedicated to these people and I hope each and every one of them has to go through what I do every day.

Annette C.

GVHC ARE THEE BEST HEALTH CENTERS EVER. THEYRE FAST FRIENDLY HELPFUL. LOVEM ...

Theodore G.

Val G.

jerry T.