Bacari Social - Westbrook, Connecticut

Dan D.

Just ok overall. The location and views are excellent, the atmosphere was decent, service was prompt and friendly. We were expecting much better food. It was very bland and basic, nothing at all to rave about. Would return for drinks and to enjoy the views.

Jo H.

Great food and wine, our waitress was friendly, attentive and helpful, lower rating because older white-haired male staff member (owner? don’t want to assume) was super rude, blunt, unhelpful. All exchanges with him felt like we were a nuisance despite us having spent a not insignificant amount of money. Unfortunate downside to a very nice evening otherwise.

C J.

I recently dined a Bacari Social and unfortunately, the experience did not live up to the restaurant’s promising name. The cleanliness and quality of both the service and food fell short of expectations.

Our initial impression was quite favorable. The original server who attended to us was delightful—attentive, friendly, and genuinely invested in ensuring we had a pleasant meal. However, the positive experience was overshadowed by the abrupt and unprofessional behavior of a second, older female short brunette server who took over partway through our meal. Instead of maintaining the welcoming atmosphere, she seemed rushed and indifferent, asking only one person at the table if they were done with their meal, rather than checking in with everyone. Then taking the plate! This oversight made it awkward and difficult to communicate, as I couldn't confidently confirm whether my dining companion was finished or needed anything.

Adding to the disappointment, the restroom facilities left much to be desired. They were in a state of disarray and cleanliness was clearly not a priority, which was off-putting and detracted from the overall dining experience.

As for the food, it was underwhelming. The seafood, which should have been the highlight, tasted as thought was spoiled, resulting in a stale, off-putting flavor. The overall quality was far below what one would expect from a place with such a promising name.

In conclusion, Bacari has some significant areas needing improvement, particularly in cleanliness and food quality. While the initial service was commendable, it was not enough to offset the negative aspects of our visit. Unfortunately, I cannot recommend this restaurant based on my recent experience.

Charles T.

Started with the calamari and it was nothing short of amazing, especially with the pepper aioli.
My wife had the Caesar wrap, my daughter had the tenders and I had the seared swordfish. Everything was incredible. The mango pineapple salsa on top of my fish was mouthwatering and I look forward to a repeat on that dish.
Atmosphere is unbeatable and accompanied by a great staff the picture is really put together. This was opening night for the season and the whole experience was delivered. My whole family is beyond pleased with our visit and look forward to returning next week.
Excellence.

Robert S.

We were a party of four on a completely packed and understaffed Saturday night. The hostess said it would be about a 15 minute wait. I could see an empty table outside so we asked about getting seated there. The hostess said she had to roll some silverware first. Ok... 15 to 20 minutes later we were seated at the empty table I had been eyeing longingly. We ordered the ahi tuna tacos but they told us they were out of tuna. Then 10 minutes later they brought us a plate of ahi tuna nachos. Although confused, we were happy to have them and ate them right away. Despite the wait for the hostess to roll silverware, we had no napkins or silverware and sat there like meditating monks with our sticky hands palm up. As we reflected upon our situation, we overheard the waitress telling a table next to us that they had accidentally given our table their nachos. Awkward. We sheepishly asked for some napkins to clean our hands, to which she cheerfully responded, "Sure! The napkins showed up 20 minutes later, and 20 minutes after that for her to take our food order. Food showed up an hour later. It really wasn't her fault because she was taking care of every table outside. They just needed more help that night. I don't know if my math adds up but we were there for a total of 3 hours. Despite the long wait, the salmon special was delicious and hot. I thoroughly enjoyed the tender, perfectly seasoned salmon with sweet potatoes and asparagus. Luckily we were with good company and enjoyed our time together.

Alyssa M.

Beautiful atmosphere outside on the deck. I had the pear salad with salmon and my husband had the lobster roll. The food was delicious! Our waitress was very friendly and attentive to our every need. I can’t wait to go back!

Heidi L.

Extremely accommodating for our party of 16! The whole staff was very nice! Food and drinks were excellent. We had a wonderful time! I highly recommend Bacardi Social. We will definitely be coming back

Nina T.

The food & service have been consistently great every time. The atmosphere is both fun & pleasant. Dinner at Bacari is particularly nice when the sun is setting. Definitely a great spot for a weekend afternoon/evening or a weekday dinner with friends or family 🙂