Planet Fitness - St Cloud, Minnesota

Alejandra M.

The facility is Very Clean! The manager is very knowledgeable about health and nutrition and assisted and educated me. It really helped me out! He also recommended one of their personal trainers which was a big help to keep me motivated. I'm extremely excited to start my fitness journey here. Also the manager is very respectful and nice. He's just doing his job.

Andrew W.

I think Planet Fitness is a good gym! They have all you need! You have the extra help from videos and the employees! The cost is decent! The location is great. I hope they add other things in the future, like a small kitchen would be awesome, or a sauna or a cold tank. Maybe a ninja warrior course! I know, crazy idea, but it would be awesome!

Debra M.

This morning I walked in I check in same time every morning , but the person in front did not scan his phone so I watched for a while & two more people after that never checked in r scanned there phones not sure why several times a week this is happening& me and a few requests have discussed this Why ? what is my safety at risk ? I realize you can’t be at the desk all the time, but I’m sure seeing a lot of unfamiliar faces lately ? My daughter lives in the twin cities she says planet fitness is known for walk ins ?

Jack S.

The St. Cloud location has had its ups and downs in my assessments. When I first transferred here, I was disappointed in the condition of the facility. It seemed poorly managed and run down compared to the much more urban, over populated club I had come from. I'm not sure if management changed shortly after but within months, it seemed the St. Cloud location had changed.

When I had concerns about certain behaviors by his staff, the manager Phil, attempted to reach me immediately. He not only attempted one time but in fact, several times over the next few weeks until we connected. Ever since we connected, Phil has made it a point to check in with me from time to time. That was over a year ago.

The changes have now elevated this club to my expectations and the customer service to above expectation.

Great job St. Cloud Planet Fitness!

Jack M.

Policy requires me to be in person to cancel membership. So I cancelled the card.

Now they’re saying without paying balance they’ll continue to charge me a membership fee regardless of if I want to be a member or not unless it’s paid.

I live 40 min away and could not come in to cancel.

Then they haphazardly mention “you could have sent a letter”.

Great advice three months after I called.

Christiana G.

Gyms can be scary or creepy but here I haven't had a bad experience here and been going for a little over a month. Clean, great equipment options, massage beds and chairs. Even a tanning booth ot red-light therapy option. Water stations have a great bottle refill set-up decent bathrooms with lockers and showers highly recommend this place and numerous locations cross country makes for a great gym option for those on the go.

Denny N.

Great machines absolutely spotless kept clean, friendly staff great value wonderful place to work out

Nicole B.

Love this gym! Always so clean and the staff is friendly and helpful!