Samaritan House of San Mateo County - San Mateo, California

Bridgette ?. D.

Very helpful & friendly staff. They've helped me out a lot in my times of need.

terry D.

It’s a very good place if you’re new to town and looking for some alternative housing or to get the resources you need to find affordable housing around this really expensive part of town

Eddy

I am incredibly grateful for the invaluable assistance Ana provided me with during a challenging time. She not only helped me navigate the complexities of financial aid but also went above and beyond to ensure I received the support I desperately needed.

From our first meeting, Ana showed genuine compassion and dedication to helping me. She listened attentively to my situation and immediately took action to explore every avenue of financial assistance available to me. Her knowledge and expertise in navigating bureaucratic processes were evident, and she skillfully guided me through each step with patience and clarity.

What truly sets Ana apart is her unwavering commitment to her clients' well-being. When I felt hopeless and overwhelmed, Ana was there to offer encouragement and practical solutions. She didn't just assist me with paperwork; she restored my faith and optimism by showing me that there were options and resources available.

Ana's proactive approach and responsiveness were outstanding. She always followed up promptly and ensured that I understood every aspect of the process. Her genuine care and empathy made me feel supported and valued throughout the entire journey.

Thanks to Ana's dedication and perseverance, I successfully received the financial aid I needed. Working with her was a positive and empowering experience, and I cannot recommend her enough. Ana is more than a case manager; she is a compassionate advocate who truly cares about her clients' well-being. I am incredibly thankful to have had her by my side during this challenging time.

Tyler A. M.

Amazing organization. Loved volunteering here. Employees and volunteers help feed the most vulnerable folks in the county, especially the elderly. If you’re looking to help, visit their website to see what they’re in most dire need of.

Barbara E.

Wanted to know if I can donate items I sew so I checked them out in person. I can make an appt, they will take my items and I don't have to leave my car. Very friendly and happy to get my items and I'm so happy to donate to them 💗 A win/win ☺️

Sam Z.

I tried to get some financial aid but I couldn’t get it. The worst thing is that they accepted my application, documents and told we’ll review it in couple days but reviewed more than the month. I called, went to office to many times but not successful. At the end that told me sorry we can’t help you. I’m really disappointed they’re so disrespectful, unpunctual…after all I was evicted. ‘Thank you’ for unprofessional, unpunctual service!

Kathmataz P.

Fve stars for the Food Service workers. A Two Star for the Assessment lady, and the Office Phone people.
I was told to come see them and they could help me and my Son. When I got there, I was stopped in my tracks by the Assessment lady,. She told me of the process and what I needed to bring her. After informing her of our deplorable living situation, and other issues we face, this lady told me and I quote," You should look for a place to live in another city." How Rude.

Elizabeth L.

And old man name Salvador Works at the shelter,he is discriminatory and has a Preference for drug addict Women and helps them get an apartment.