Self-Help Federal Credit Union - Biggs, California

Self-Help Federal Credit Union, located at Address: 482 B St, Biggs, CA 95917, United States, is a well-known financial institution that offers a variety of services. With a phone number: 5308685406 and website: self-helpfcu.org, this credit union has made it easy for customers to access their information and communicate with them.

This federal credit union has a number of specialties, including ATM services, car finance and loan company, credit union, financial institution, mortgage lender, and non-profit organization. With these services, they cater to a wide range of financial needs for individuals and families.

Self-Help Federal Credit Union also prioritizes accessibility, with features such as a wheelchair-accessible car park and wheelchair-accessible entrance. This ensures that customers of all abilities can access their services and feel welcome.

When it comes to reviews, This company has 14 reviews on Google My Business, with an average opinion: 2.5/5. While there is room for improvement, it's important to consider individual experiences and needs when evaluating a financial institution.

Reviews of Self-Help Federal Credit Union

Tami T.

1/5

What used to be great service is now just another mind numbing automated excursion into hell.
Although both the Biggs and Chico branches have different phone numbers, you can no longer reach those offices. Ever. For anything. All calls get routed to the same call center.
At least NOW I understand why it's named Self Help. Nobody human will help you.

Amanda Pina

1/5

Horrible experience. Horrible bank. Horrible staff. Can’t get ahold of any one at the local branches. Won’t return emails. Rude staff in the Biggs office. Don’t do business here. Literally any other bank is better than Self Help.

silvia po

1/5

Worst customer service ever. My husband has an account there and when we go there is the most uncomfortable situation ever. Non friendly too obvious that they hate anybody that walks inside there/Bad energy and all.

Ashley Crook (ashleyofdisney)

1/5

Not business friendly at all. Terrible customer service. We were customers for many years, but we had to go. Now that we switched banks it's even more obvious just how bad it was.

Angela Rathbun

1/5

This bank is terrible now. Been a customer for a very long time. Even when it was a Butte Federal. They've lost my business.

Bobbi Duran

1/5

Horrible customer service. Not at all what it used to be.

Hector Mendez

5/5

✋

Patricia Reece

5/5

Great staff